Oracle-L: RE: Oracle Arm Twisting?

From: Rodd Holman <roddholman_at_hotpop.com>
Date: Wed, 14 Aug 2002 08:53:58 -0800
Message-ID: <F001.004B4D04.20020814085358@fatcity.com>

Yes, Oracle support sucks, and is staffed with morons. However one thing you get with Oracle support that you cannot get with third party support is bug fixes and product upgrades. If you want this without a support contract, you need to buy new licenses each time you upgrade.

Rodd

On Wed, 2002-08-14 at 11:13, Steven Lembark wrote:

Naveen Nahata <naveen_nahata_at_mindtree.com>

> Now they say, that this can't be done and the product license will be
> terminated if we want this. The thing is that Oracle support is useless(I
> get more help from this forum :) ), but we still want it, just in case.

Ever heard of "FUD"? That's what Oracle is selling you if you think their support is that bad: fear of not having support that you don't want because you think it's bad.

Q: Does anyone know of any reliable 3rd party support for

Oracle?

    Steven Lembark                               2930 W. Palmer
    Workhorse Computing                       Chicago, IL 60647
                                                +1 800 762 1582

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Received on Wed Aug 14 2002 - 11:53:58 CDT