otn downloaded software not supported at metalink

From: Ray Stell <stellr_at_cns.vt.edu>
Date: Mon, 08 Jul 2002 10:04:06 -0800
Message-ID: <F001.004914A4.20020708100406@fatcity.com>

I stated in a tar last week that my installation source was cpio disk images downloaded from otn. The metalink analyst surprised me with:  

Because Oracle Support (direct) does not provide support for downloaded copies (see the license agreement on OTN) you must use the online support given by OTN per the license agreement.

What, otn is the unloved stepchild, or is this a version of good cop, bad cop.

Do you know what license agreeement they are talking about?

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Ray Stell stellr_at_vt.edu (540) 231-4109 KE4TJC 28^D
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Author: Ray Stell
  INET: stellr_at_cns.vt.edu

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