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RE: RE: Silver vs. Gold support

From: Rachel Carmichael <carmichr_at_hotmail.com>
Date: Fri, 11 May 2001 22:03:35 -0700
Message-ID: <F001.00301CDC.20010511215023@fatcity.com>

Eric,

Hm, I guess I will have to be a bit sharper next time (too much time spent being nice to people, have to stop that)... yes I was being sarcastic. :)

I want to see you, Ross Mohan and lately Paul Drake in a face-off somewhere for posts that are large, esoteric and wonderfully funny

Rachel

> > ||
> > || so the support bill we just paid should get refunded because
> > || it was for
> > || Silver Support which no longer exists?
>
>RC/Godess,
>
>Not sure if the above was sarcasm (which I love), but if not, I would
>guess that for existing customers, there will just be a change in
>terminology at some point, and you will talk about having "premium"
>support instead of "silver".
>
>
>...
>
> > >>and I pay for support
> > || but they
> > || desupport the products I have paid support for, and instead
> > || of giving me the
> > || new software release so that the support I paid for is still
> > || relevant, they
> > || will charge me for the update.
>
>That would be my concern also. Presumably the 7% annual for
>"support" only (no upgrade) will be proportionately cheaper.
>
>That presumption assumes a rational universe, however, which as you
>probably noticed even in your godess-like life, may be problematic in
>some cases.
>
>
> > >>And not give me a prorated refund.
>
>Oh no! don't you feel that you should simply be honored to have a
>"simple", but "rich" (whatever that means ???), set of "more flexible
>options" now? :)
>
>
> > || Ya know, if I'm gonna get screwed I'd at least like to enjoy it
>
>Well then, by all means don't take a government job. :)
>
>regards,
>ep
>
>...
>
> > || >http://www.oracle.com/support/index.html?support_ebus.html
>
>...
>
>--
>Please see the official ORACLE-L FAQ: http://www.orafaq.com
>--
>Author: Eric D. Pierce
> INET: PierceED_at_csus.edu
>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Rachel Carmichael
  INET: carmichr_at_hotmail.com

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
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Received on Sat May 12 2001 - 00:03:35 CDT

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