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MOS broken [message #690441] Tue, 09 December 2025 04:50 Go to next message
John Watson
Messages: 8994
Registered: January 2010
Location: Global Village
Senior Member
Good morning - I can't get to MOS any more. I reach a Welcome screen telling me that "The enhanced My Oracle Support is LIVE!" but whatever I do next I end up seeing nothing other than old TARs. I'll attach screen shots. Am I just being stupid? Or is it like this for everyone?
  • Attachment: SRs.png
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  • Attachment: welcome.png
    (Size: 250.20KB, Downloaded 19 times)

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Re: MOS broken [message #690442 is a reply to message #690441] Tue, 09 December 2025 06:36 Go to previous messageGo to next message
Michel Cadot
Messages: 68773
Registered: March 2007
Location: Saint-Maur, France, https...
Senior Member
Account Moderator

Aaargh! Get the same thing and for the moment can't find a way to get back to the previous view.

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Re: MOS broken [message #690443 is a reply to message #690442] Tue, 09 December 2025 07:02 Go to previous messageGo to next message
cookiemonster
Messages: 13975
Registered: September 2008
Location: Rainy Manchester
Senior Member
Surely their new AI can find everything you're looking for?
And sort out the fixes for you. It's good at that

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Re: MOS broken [message #690444 is a reply to message #690441] Tue, 09 December 2025 07:15 Go to previous messageGo to next message
John Watson
Messages: 8994
Registered: January 2010
Location: Global Village
Senior Member
They've changed all the Doc IDs! For example, Doc ID 3090544.1 is now KB179986. The old Doc IDs aren't searchable. If you search for NEWS20 you'll find an article that is totally unapologetic about this.
OK, so I'm an old man and so of course I say "It's new therefore it's bad". But in this case, it certainly is. Mad

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Re: MOS broken [message #690445 is a reply to message #690444] Tue, 09 December 2025 08:25 Go to previous messageGo to next message
cookiemonster
Messages: 13975
Registered: September 2008
Location: Rainy Manchester
Senior Member
Was it you who gave NEWS20 the 1 star review?
Now as a data architect I would have added a new ID if one was really, really needed but left the old one alone. Maybe I'm just odd.

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Re: MOS broken [message #690446 is a reply to message #690445] Tue, 09 December 2025 09:53 Go to previous message
John Watson
Messages: 8994
Registered: January 2010
Location: Global Village
Senior Member
Quite. Isn't it un-bloody-believable? My guess is that they gave the development work to some straight-out-of-college RAD practitioner who thinks that anything resembling formal methods is 20th century obstructionism. User acceptance testing? No way! Just deploy it and see what people say.

My epitaph will be "Devops: The root of all evil".

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