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Is MOS down? [message #687967] Wed, 02 August 2023 11:40 Go to next message
John Watson
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Registered: January 2010
Location: Global Village
Senior Member
I haven't been able to login all afternoon, it tells me Quote:
This site is experiencing technical difficulty. We are aware of the issue and are working as quick as possible to correct the issue.
Is this a general outage, or is it only me?

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Re: Is MOS down? [message #687968 is a reply to message #687967] Wed, 02 August 2023 11:43 Go to previous messageGo to next message
Frank Naude
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Registered: April 1998
Senior Member
Same here: "This site is experiencing technical difficulty. We are aware of the issue and are working as quick as possible to correct the issue.
We apologize for any inconvenience this may have caused.

To speak with an Oracle sales representative: 1.800.ORACLE1.

To contact Oracle Corporate Headquarters from anywhere in the world: 1.650.506.7000.

To get technical support in the United States: 1.800.633.0738.
"
Re: Is MOS down? [message #687972 is a reply to message #687968] Thu, 03 August 2023 14:57 Go to previous messageGo to next message
Littlefoot
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Right; it is still unavailable. At least a day. Quite a long outage.
Re: Is MOS down? [message #687973 is a reply to message #687972] Thu, 03 August 2023 15:51 Go to previous messageGo to next message
Michel Cadot
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Registered: March 2007
Location: Nanterre, France, http://...
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Very strange.
From France there was a short outage yesterday morning, 8 hours before John's post; it just required to reconnect.
It still worked 3 hours after this post and still currently available.

Re: Is MOS down? [message #687976 is a reply to message #687973] Fri, 04 August 2023 02:13 Go to previous messageGo to next message
John Watson
Messages: 8916
Registered: January 2010
Location: Global Village
Senior Member
So, four different people, in four countries, have all had issues. nslookup and similar tells me that support.oracle.com is delivered by Akamai, so we will almost certainly be getting in (or not) through different Akamai edge servers. Right now, I'm using  e870.x.akamaiedge.net which is in London. There is an Akamai status page, https://www.akamaistatus.com/, which claims no problems in the last week. So if you believe that, the issues must be with MOS itself.

However, given that the OCI TAR I'm working at the moment has been open for seven weeks with zero progress and (as far as I can see) no work either, network outages are the least of MOS's problems. I wonder why MOS uses AKamai and not the OCI edge server network? Perhaps the MOS techs don't want to be dependent on OCI support.
Re: Is MOS down? [message #687977 is a reply to message #687976] Fri, 04 August 2023 06:30 Go to previous message
Michel Cadot
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Registered: March 2007
Location: Nanterre, France, http://...
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Quote:
Right now, I'm using  e870.x.akamaiedge.net

Same thing here.
It works but I have from time to time a "bad gateway" error.


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