Home » Infrastructure » Unix » SUN T&M only available to clients with service contracts (SUN Hardware Time and Material repairs not available without a service plan anymore)
SUN T&M only available to clients with service contracts [message #444012] Thu, 18 February 2010 06:12
Frank Naude
Messages: 4598
Registered: April 1998
Senior Member
"Hardware support billed on a T&M basis is available only for Hardware products that are covered under a Sun Service Plan. Software support (e.g., installation, configuration services) billed on a T&M basis is available only for software covered under a Sun Service Plan."

Source: http://www.sun.com/service/serviceplans/tandmsupport.html

How does this impact your companies?

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