Re: Article: email is new database

Kenneth Downs wrote:

[...]

>
> So lets you say you have a company doing some type of custom work,
such as
> making molds for plastic injection (or a software company). They
have some
> type of job control software perhaps integrated with their
accounting. How
> does the structured job control system relate to the unstructured
emails
> that go back and forth between the customer and the project manager?
Not
> the emails going out from a system as notifications, but the emails
going
> person-to-person in which the project is being discussed.
>

Interesting, but IMO email, phonecall, postit or whatever, are fine as long as they in the end result in a more structured agreement (a design document for example).

> Seems to me these emails should somehow be pumped through a pipe that
gloms
> useful information out of them and adds them to the paper trail for
> projects and things. Not a small job however, wish I could say how
to do
> it.

Possible for email perhaps, but what about phone, discussions over lunch etc?

/Lennart

[...] Received on Sun Apr 24 2005 - 01:01:56 CDT