Problem w/ORACLE-FTP
Date: Thu, 19 Apr 2001 18:16:41 GMT
Message-ID: <3kaudtg8j070gdusr0ra8qvjpkopukq5vr_at_4ax.com>
I've been having a very frustrating back-and-forth with Oracle Corp.
on this issue, and I'm thinking that perhaps I can get some help from
some other Oracle users:
The problem is with Oracle's FTP server (for Oracle patches, etc.) at
ftp://oracle-ftp.oracle.com. They're using some very old FTP server
software, and they've got an incredibly long login welcome-text
banner. Something about that login banner with that FTP server is
causing a conflict with my firewall (Checkpoint Firewall-1) -- I think
it's got something to do with the login banner being multiple packets,
and there's something funky about the way those packets are being
pushed...
Anyway, the result is that I cannot log on to that FTP server because
my firewall is rejecting those funky packets and terminating the
connection. I can log on from my ISP at home, but at my office, it's
no dice. We could modify the rules in the firewall, but I'd rather
not do that. My partner-DBA has the same problem when he tries to log
on -- even when he uses his home-ISP, with no firewall on his home
system (maybe his ISP is using some kind of firewall that brings out
the same problem).
I initiated a TAR with Oracle last month on this issue, and they've
been giving me a really bad run-around. They refuse to even
acknowledge that there is a problem. I can't even get them to
acknowledge that the welcome-text on their FTP server is unusually
long. I even forwarded a message to them from the maker of their FTP
server software -- telling all users of that software that they must
upgrade to a newer version because of significant security problems
with that version... Oracle won't hear me.
Can you please do me a favor?: Please try to connect to
ftp://oracle-ftp.oracle.com and see if it will let you in. I suspect
that there will be a significant number of people who can't get in
(especially if you're behind a firewall). Please respond to me, and
let me know how it goes -- and if possible, please tell me what
firewall software you're using, if any, and the name of your ISP.
Thanks so much.
--Jon