Re: rant - does oracle know how to design a website?
From: John Hurley <johnbhurley_at_sbcglobal.net>
Date: Mon, 8 Feb 2010 11:22:13 -0800 (PST)
Message-ID: <c35e50a5-cb6d-48b0-a0f7-af46b3bebc71_at_z26g2000yqm.googlegroups.com>
On Feb 8, 11:06 am, gs <g..._at_gs.com> wrote:
Date: Mon, 8 Feb 2010 11:22:13 -0800 (PST)
Message-ID: <c35e50a5-cb6d-48b0-a0f7-af46b3bebc71_at_z26g2000yqm.googlegroups.com>
On Feb 8, 11:06 am, gs <g..._at_gs.com> wrote:
snip
> I think I see the method behind the new metalink, or "my oracle support"
> for that matter. Make it as frustratingly clunky and user unfriendly as
> humanly (or not) possible, and support calls will go down, along with
> that "unsatisfied" support calls. I know for me it is a last resort
> after I have exhausted all other avenues.
That has not changed recently whether you used the old metalink or the new variety unfortunately. Received on Mon Feb 08 2010 - 13:22:13 CST