Andy Hassall wrote:
> On Mon, 30 Oct 2006 17:41:02 GMT, Chuck <skilover_nospam_at_bluebottle.com> wrote:
>
>> I used to have a "service request" tab on Metalink. It's no longer there
>> and there is no other way to list all of your SR's. You can only search
>> for an SR# with "quick find" if you already know the number.
>>
>> I'm trying to find the metalink document that says that regardless of
>> how many VIP's you have running on a physical host, you are only
>> supposed to run one 10g Agent. It was in one of my SR's but I don't know
>> which one and therefor can't find the document either.
>
> Are you the administrator for your CSI? There's an option for each user as to
> whether they can raise SRs or not, which may have been changed either by your
> admin or by a Metalink "quirk". Have a look in "Profile" in the top right, you
> should have entries for SRs in the "Privileges" section.
>
> Or your CSI's entitlement for raising SRs may have expired or again been lost
> through a quirk.
>
I think it was a quirk. About 20 minutes after posting the original
message, the missing SR tab mysteriously reappeared. Chalk it up to
halloween I guess. :-)
Received on Mon Oct 30 2006 - 12:05:31 CST
