Re: 9i RAC with EMC storage

From: DA Morgan <damorgan_at_x.washington.edu>
Date: Wed, 05 Jan 2005 15:51:28 -0800
Message-ID: <41dc7c50_3@127.0.0.1>

hpuxrac wrote:

> snip
>
>

>>To be blunt ... when we tried to build a RAC cluster we ran into
>>problems with driver compatibility. Contacted their local reps that

>
> had
>

>>zero experience so we contacted their support team where we were
>>informed that they hadn't actually ever tested the configuration into
>>which they sold the unit and would work with us on it. We then
>>experienced several weeks of zero support, no return phone calls, no
>>return emails, etc. And when I say "we" I mean not just myself but

>
> also
>

>>the local Oracle systems specialist assigned to the project. He was

>
> so
>

>>angry he was the one that made the decision to send it back and will

>
> no
>

>>longer recommend EMC for RAC. The NetApp that replaced it was

>
> functional
>

>>in less than two hours.

>
>
> EMC works just peachy for us here with RAC. Certainly you need to know
> what you are doing (no reflection intended to Mr. Morgan).
> Several of the big telco's have standardized on EMC RAC.

Good point I should have made. EMC will run with RAC. But the word of caution based on what happened here is in order. The EMC product is excellent. Where we ran into problems was when we needed their support ... it wasn't there.

-- 
Daniel A. Morgan
University of Washington
damorgan_at_x.washington.edu
(replace 'x' with 'u' to respond)

Received on Wed Jan 05 2005 - 17:51:28 CST