Re: VTK-1000: with a new twist

Hi Justin,

There are a couple of things you can do to figure out why the OMS won't start. First, since this is 8.1.7 (OEM 2.2), you can check the OMS's ORACLE_HOME\sysman\log\oms.nohup file to see if you have any ORA or TNS errors. If not, then you will need to enable OMS tracing. This is done by adding the following three lines in the
O_H\sysman\config\omsconfig.properties file:

LOGGING.ENABLE=true
TRACING.ENABLE=true
TRACING.LEVEL=2

(exactly as shown!!!)

Then when you attempt to start the OMS, you will get a file in the O_H\sysman\log directory with detailed tracing information.

More than likely, you will find a TNS- error, which can be resolved by your networking files. Usually, if you specified a TNS alias for the service name when you ran the Enterprise Manager Configuration Assistant (to point this OMS to the repository), you can change the alias to a JDBC connect string and eliminate virtually all net problems. A JDBC connect string is HOST:PORT:SID. This should point to the machine and SID of the repository database.

This trace file should point you in the correct direction.

Good luck,
Marty

Justin Redus <mazrim_at_onebox.com> wrote in message news:2ccf4608.0111222046.31816c0f_at_posting.google.com...
> Ok first off, howdy all.. Have been reading threw alot of the stuff
> posted here, and am very impressed with the level of knowledge... The
> problem I am having has been experienced by many and the solution has
> been posted, but for some reason that solution doesnt work for me.
> Im going to explain in summary whats going on, then in detail for
> troubleshooting purposes. If you can come up with a solution just
> from the summary please bypass the long explanation.
>
> Summary: When I try to use the Enterprise Manager console to access
> my OMS I get the VTK-1000 message. I realize this is due to the fact
> that my OracleOraHomeManagementServer service is not started. When I
> try to start that service I get the message
>
> "Could not start the OracleOraHomeManagementServer on Local Computer.
> The service did not return an error. This could be an internal
> windows error or an internal service error. If the problem persists
> contact your system administrator."
>
> ---
>
> Details
>
> 2 identical boxes with Windows 2000, 1 gig, 512 megs of ram
>
> First box
> Tsnyder - Installed Oracle8i Enterprise Edition Release 3 (8.1.7) for
> Windows 2000/NT
>
> No problems, the "Typical" installation created my database. Able to
> log in via DBA studio and start up/shutdown database etc.
>
> Second box
> Jredus - Installed the 8.1.7 Client (included in EE and SE downloads)
> win817client.zip (213,726 kB)
>
> No problems, able to connect to Tsnyder and manipulate the database
> threw DBA studio.
>
> Jredus- Installed em22_3packs.zip (389,019,304 bytes) - Oracle
> Enterprise Manager with Change Management, Diagnostics, and Tuning
> Packs (Installation Guide)
>
> No problems, able to create repository and a user. I go to start the
> service OracleOraHomeManagementServer which now appears on in jredus's
> services but recieve
>
> "Could not start the OracleOraHomeManagementServer on Local Computer.
> The service did not return an error. This could be an internal
> windows error or an internal service error. If the problem persists
> contact your system administrator."
>
> I set the properties to where "interact with desktop" is deslected..
> no change.
>
> I try to log in to the Enterprise Manager console but recieve the
> message
>
> VTK-1000: Unable to connect to the management server
> jredus.internal.cyrusone.com. Please verify that you have the correct
> host name and the status of the Oracle Management Server.
>
>
>
> ----
>
> I am in a bit of a bind here... ive been stuck here for over a week
> and spent more than 20 hours reading about possible solutions to this
> problem. The best information I have found yet has been from here in
> this group, so I will post my problem here and hope for the best.
> Sorry it was so long winded, I wanted to be as detailed as I could for
> troubleshooting purposes.
>
>
> Thanks,
>
> Justin Redus
Received on Fri Nov 23 2001 - 20:03:34 CST