Dear Sirs,
I was wondering if you could do me a small favor.
I am writing this E-mail to ask current IT managers to cooperate in a survey
project as a part of our graduate course which is held at East Carolina
University.
If you are not engaged in the IT managing area, please ignore this mail. I
apologize my sending this kind of noisy mail for such persons.
This survey will be completed within a couple of minutes.
You can see all the questions of this survey below. And also I have a survey
form in Word 97 format. So if you need such printable format, please contact
to my E-mail address.
I hate to bother you, but I need the answers of this survey as soon as
possible.
So if you typed in your answers in E-mail format, please send it to my
address,
ah0523_at_mail.ecu.edu
Your effort against this survey should be an important opinion to improve
our course curriculum of the Industrial Technology Department, East Carolina
University and it might bring future skillful IT managers to your
organization.
If you have any question or complaint about this survey, please feel free to
write to following my address.
I really thank you that your kindly enough cooperation in advance.
Akira Harada
Graduate student
East Carolina University
ah0523_at_mail.ecu.edu
Department of Industrial Technology
School of Industry and Technology
East Carolina University
Greenville, North Carolina 27858
Survey of Educational and Technical Competencies for Graduate Students of
Digital Communications Concentration
Please give us the information about you and your organization
if you have no problem about it.
Name of IT manager:
Name of your organization:
Contact E-mail address:
Contact address:
Contact phone number:
- Certifications and Degrees.
- Technical Certifications.
(Req = required, Pref = preferred, N/A= Not
Applicable) Please delete each one that does not apply .
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- A+ Certification
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Microsoft Certified Professional (MCP)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- MCP+Internet
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- MCP + Site Building
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Microsoft Certified Systems Engineer (MCSE)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- MCSE + Internet
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Novell Certified Network Administrator (CNA)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Novell Certified Engineer (CNE)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Novell Master CNE
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Novell Certified Internet Professional
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- CISCO Certified Network Associate (CCNA)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- CISCO Certified Network Professional (CCNP)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- CISCO Certified Internetwork Expert (CCIE)
Entry Level Req Pref N/A
Senior Level Req Pref N/A
- Other:
Comments:
2. Degree Requirements and Preferences
(Req = Required, Pref =Preferred) Please delete each one that does not
apply
and list the degree.
Entry Level Network Personnel:
Degree: __________________________________
Req
Pref
Senior Network Specialist:
Degree: __________________________________
Req
Pref
Comments:
B. Technical Competencies
Please rate the following technical competencies (1-16) that will assist our
graduate students in meeting the needs of industries like yours. Please
delete the number that does not apply to your choice.
- Knowledge of hardware components in a network environment.
Such as network adapter cards, cabling, hubs, switches, etc.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of NOS installation and configuration.
Such as NT Server and NetWare
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of the UNIX operating system.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of network client software installation and configuration.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of network design and implementation.
Such as topologies, access methods, transmission media, network
architectures, network devices, protocols, etc.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of network resource planning and implementation.
Such as file system components, network design techniques.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of user account setup and security.
Such as user accounts, login security, trustee assignments, file system
security, system console security.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of network printing service planning and setup.
Such as print queues, print servers, print services.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of application software installation, configuration, and
maintenance.
Such as licensing and updates.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of network environment configurations.
Such as menus and login scripts.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of planning and implementing an effective backup and recovery
system.
Such as fault tolerance, restoring backups, disaster planning.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of server management and network monitoring.
Such as performance monitoring, adding/modifying services.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of troubleshooting networks.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of WAN connectivity
Such as connecting to Internet with modems, leased lines,
ISDN, ATM, T-1 lines, etc.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of Internet services.
Such as server for email, WWW, FTP, A/V Conferencing, etc.
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Knowledge of Technical Training.
Conduct training needs assessment
Identify training topics
Conduct training
Outsource training
Rating
- Not essential
- Not essential, but preferred.
- Required for entry level.
- Required for senior level.
Comments:
- Information Technology/Systems Professional Associations
What memberships in professional IT/IS associations do you consider most
beneficial for our graduate students in this field?
- Information Technology/Systems Journals and Publications.
What professional IT/IS journals and publications do you consider most
beneficial for our graduate students in this field?
- Additional Comments.
Please feel free to add any comments that will benefit our graduates, such
as:
#Additional network skills not mentioned above
# Interpersonal communication skills
# Technical communication skills
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Received on Wed Apr 14 1999 - 23:59:47 CDT
