Re: chatGPT for troubleshooting Oracle errors

We are aware of the limitations in canceling the Oracle support contract. The team did our best to convince the boss it was not a wise move, but he insisted we would be off of oracle "soon" and it was a waste of money. "Soon" was 4 years ago. Our biggest customer refuses to let us completely replace Oracle with postgres right now, so, yes, the DBAs are stuck between proverbial rock and hard place..

On Fri, Jan 20, 2023 at 10:49 AM John Thomas <jt2354_at_gmail.com> wrote:

> Wow.
>
> Rimini Street can't supply patches without breaking the law, so you're
> stuck on the version you have. But I guess you understand that. Your
> boss...?
>
> I'd keep an eye on the jobs lists.
>
> Good luck.
>
> Regards, John
>
> On Fri, 20 Jan 2023, 17:19 Sandra Becker, <sbecker6925_at_gmail.com> wrote:
>
>> To save money, the company canceled our support contract with Oracle a
>> couple of years ago. This means a lot of searching for answers and relying
>> on the kindness of people on oracle-l. They finally contracted with Rimini
>> Street last year, but so far we've been able to find answers before they
>> came back to us with solutions.
>>
>> Suffice to say my boss is NOT a DBA. He frequently tries to tell us how
>> to do things when he has no clue what he's talking about. I did try using
>> chatGPT for a couple of the errors we are encountering building our
>> standbys, but they were not very helpful. I still have access to MOS, just
>> can't open tickets, and that has been more helpful, as well as posting on
>> oracle-l.
>>
>> Sandy
>>
>> On Fri, Jan 20, 2023 at 12:59 AM John Thomas <jt2354_at_gmail.com> wrote:
>>
>>> Hi Neil. I hear what you are saying, but it comes back with some
>>> surprisingly well-written and accurate answers to specific questions about
>>> Oracle. I wonder if it's read the manuals... and what the legal
>>> implications of that are.
>>>
>>> Recommend you sign up for an account and give it a try :-)
>>>
>>> (Not that you'd rely on it for serious answers to production questions,
>>> I still suspect the OP's boss is a bit too much of a sci-fi fan, but for
>>> curiosity. I think it's doing something other than returning the "average"
>>> answer.)
>>>
>>> Regards,
>>>
>>> John Thomas
>>>
>>>
>>> On Thu, 19 Jan 2023 at 23:24, Neil Chandler <neil_chandler_at_hotmail.com>
>>> wrote:
>>>
>>>> AI’s tend to work on average opinion. If you are happy with your first
>>>> Google hit giving you the correct answer, then ChatGPT will also be fine.
>>>> They work on a similar method of answers to google, where popularity and
>>>> “average” is more important than accuracy.
>>>>
>>>> The more accurate your input, the better your outcomes will be with an
>>>> AI - it does have some value - but from my attempts to get great answers
>>>> from ChatGPT I was largely disappointed at how anodyne the answers were. We
>>>> aren’t there yet.
>>>>
>>>> Neil.
>>>> sent from my phone
>>>>
>>>> > On 19 Jan 2023, at 21:26, Sandra Becker <sbecker6925_at_gmail.com>
>>>> wrote:
>>>> >
>>>> > 
>>>> > My boss is pushing my DBA team to use chatGPT for troubleshooting
>>>> Oracle errors instead of using google or MOS. Has anyone had experience
>>>> using it for this purpose? What has your experience been? Would you
>>>> recommend it as another tool in the toolbox or as a replacement?
>>>> >
>>>> > Would appreciate any feedback.
>>>> >
>>>> > --
>>>> > Sandy B.
>>>> >
>>>> --
>>>> http://www.freelists.org/webpage/oracle-l
>>>>
>>>>
>>>>
>>
>> --
>> Sandy B.
>>
>>

-- 
Sandy B.

--
http://www.freelists.org/webpage/oracle-l