Re: chatGPT for troubleshooting Oracle errors

Yes, you're almost certainly correct, at least in terms of US law. I think the Tomorrow Now case was about breach of contract or copyright. I'm no lawyer.

I am pretty sure Rimini Street cannot supply patches though, because I had vigorous discussions with them about it at an Oracle conference exhibition and I'm sure they were clear they did not do that.

Regards,

John Thomas

N.B. Nothing I have said should be construed as legal advice, you need to seek qualified opinion if in doubt about legal issues.

On Fri, 20 Jan 2023 at 19:28, Tim Gorman <tim.evdbt_at_gmail.com> wrote:

> >> Rimini Street can't supply patches without breaking the law, so you're
> stuck on the version you have.
>
> Not sure if that is true, because then I don't understand how Rimini
> Street could have even *existed *for the past 2 decades or so?
>
> But pretty certain that "breaking the *law*" is the wrong description,
> and "violating a *contract*" is a better description of Rimini's risk.
> It's a civil issue, not a criminal issue; an important distinction. :)
>
>
>
>
> On 1/20/2023 9:49 AM, John Thomas wrote:
>
> Wow.
>
> Rimini Street can't supply patches without breaking the law, so you're
> stuck on the version you have. But I guess you understand that. Your
> boss...?
>
> I'd keep an eye on the jobs lists.
>
> Good luck.
>
> Regards, John
>
> On Fri, 20 Jan 2023, 17:19 Sandra Becker, <sbecker6925_at_gmail.com> wrote:
>
>> To save money, the company canceled our support contract with Oracle a
>> couple of years ago. This means a lot of searching for answers and relying
>> on the kindness of people on oracle-l. They finally contracted with Rimini
>> Street last year, but so far we've been able to find answers before they
>> came back to us with solutions.
>>
>> Suffice to say my boss is NOT a DBA. He frequently tries to tell us how
>> to do things when he has no clue what he's talking about. I did try using
>> chatGPT for a couple of the errors we are encountering building our
>> standbys, but they were not very helpful. I still have access to MOS, just
>> can't open tickets, and that has been more helpful, as well as posting on
>> oracle-l.
>>
>> Sandy
>>
>> On Fri, Jan 20, 2023 at 12:59 AM John Thomas <jt2354_at_gmail.com> wrote:
>>
>>> Hi Neil. I hear what you are saying, but it comes back with some
>>> surprisingly well-written and accurate answers to specific questions about
>>> Oracle. I wonder if it's read the manuals... and what the legal
>>> implications of that are.
>>>
>>> Recommend you sign up for an account and give it a try :-)
>>>
>>> (Not that you'd rely on it for serious answers to production questions,
>>> I still suspect the OP's boss is a bit too much of a sci-fi fan, but for
>>> curiosity. I think it's doing something other than returning the "average"
>>> answer.)
>>>
>>> Regards,
>>>
>>> John Thomas
>>>
>>>
>>> On Thu, 19 Jan 2023 at 23:24, Neil Chandler <neil_chandler_at_hotmail.com>
>>> wrote:
>>>
>>>> AI’s tend to work on average opinion. If you are happy with your first
>>>> Google hit giving you the correct answer, then ChatGPT will also be fine.
>>>> They work on a similar method of answers to google, where popularity and
>>>> “average” is more important than accuracy.
>>>>
>>>> The more accurate your input, the better your outcomes will be with an
>>>> AI - it does have some value - but from my attempts to get great answers
>>>> from ChatGPT I was largely disappointed at how anodyne the answers were. We
>>>> aren’t there yet.
>>>>
>>>> Neil.
>>>> sent from my phone
>>>>
>>>> > On 19 Jan 2023, at 21:26, Sandra Becker <sbecker6925_at_gmail.com>
>>>> wrote:
>>>> >
>>>> > 
>>>> > My boss is pushing my DBA team to use chatGPT for troubleshooting
>>>> Oracle errors instead of using google or MOS. Has anyone had experience
>>>> using it for this purpose? What has your experience been? Would you
>>>> recommend it as another tool in the toolbox or as a replacement?
>>>> >
>>>> > Would appreciate any feedback.
>>>> >
>>>> > --
>>>> > Sandy B.
>>>> >
>>>> --
>>>> http://www.freelists.org/webpage/oracle-l
>>>>
>>>>
>>>>
>>
>> --
>> Sandy B.
>>
>>
>

--
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