Re: Oracle ODA suggestions.
Date: Mon, 15 Mar 2021 11:57:05 -0500
Message-ID: <CAJueESoqapzov6yxqhBcrXon1i9Hvx-0qWe_no8c1kRyVnW+_g_at_mail.gmail.com>
On Mon, Mar 15, 2021 at 10:28 AM Andrew Kerber <andrew.kerber_at_gmail.com> wrote:
> I have worked with an ODA and found them extremely difficult to work with
> when it comes to patching, and the Oracle support has always seemed like an
> after thought, so I really have nothing good to say about them. Supposed
> Oracle has fixed these issues, but I dont know for sure one way or another.
>
We seem to hit a new and exciting failure at almost every patch cycle, requiring yet another a SR to be opened. Occasionally one gets resolved quickly, but this generally ends up delaying patching by at least a week or two. Support quality varies (Oracle does have one or two decent ODA folks), but I certainly wouldn't disagree with Andrew for the general case.
Lets just say that I'd recommend looking at all available alternatives.
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