Re: Oracle RDBMS Certifications on Solaris 11
Date: Tue, 26 Nov 2013 16:21:42 -0700
Message-ID: <52952D06.1030507_at_gmail.com>
On 26/11/2013 3:55 PM, Chris Taylor wrote:
> Remind me, if a release (11.1, or 10.2 is not certified on an OS) does
> that automatically exclude support or not? Â I can't remember....
In which way do you mean 'exclude support'?
From Oracle Certify, I can confirm that 11.1.0.7 is not certified for Solaris 11 Sparc or x86-64.
"Exclude Support" means you don't need to purchase it?
The purchase of the RDBMS has absolutely no link to the version of the RDBMS nor to the OS, and the concept of purchasing support is also independent of OS - it just needs to match your license purchase. Oracle is happy to take your money, even if you decide on an unsupported combination of OS or HW.
"Exclude Support" means you don't get support?
On the other hand, if you tried opening an SR against the 11.1.0.7/Solaris 11 combination, you would probably get a "not supported, not certified, not going to be pretty" kind of reply, so that might be considered to "exclude support". As per the S/W Technical Support Policy (http://www.oracle.com/us/support/policies/index.html)
"Technical support is provided for issues (including problems you create) that are demonstrable in the currently supported release(s) of an Oracle licensed program, running unaltered, and on a certified hardware, database and operating system configuration, as specified in your order or program documentation."
/Hans
-- http://www.freelists.org/webpage/oracle-lReceived on Wed Nov 27 2013 - 00:21:42 CET