Oracle Database 10.2 has now transitioned from Premier Support to Sustaining Support.

From: Sheldon Quinny <sheldonquinny_at_gmail.com>
Date: Thu, 1 Mar 2012 14:53:07 +0300
Message-ID: <CAPfA+9OXKdP=VSEmv8jxQw37brBUh0tkyxrm1BzdthPzN6L68Q_at_mail.gmail.com>



Oracle Database 10.2 has now transitioned from Premier Support to Sustaining Support. Our records indicate the CSI used for this SR does not have Extended Support so you are only eligible to Sustaining Support. Sustaining Support includes assistance with service requests, on a commercially reasonable basis, 24 hours per day, 7 days a week. It does not include new program updates, fixes, security alerts and critical update. The support policy details can be accessed at http://www.oracle.com/us/support/library/057419.pdf . If you need Extended Support please contact your account team. If you are an ACS customer, and are using your special ACS CSI to file this Service Request, please included the Extended Support CSI in the Service Request and disregard this message.
So how do you get query solved on 10G.
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Received on Thu Mar 01 2012 - 05:53:07 CST

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