Re: Do you ask the question: How do I work with Oracle Support....?

From: Wolfgang Breitling <breitliw_at_centrexcc.com>
Date: Thu, 7 Apr 2011 12:42:06 -0600
Message-Id: <FB973DB1-B1EE-4057-8243-B4A97735AE59_at_centrexcc.com>

I don't have a beef with Oracle support if it takes them a while to find a solution to difficult problems ( I don't open SRs on simple things ). I have a problem when I get stupid or plain wrong suggestions.

On 2011-04-07, at 12:20 PM, Andrew Kerber wrote:

> I am running about 1 good to 5 bad experiences. Currently I have two srs dealing with production crashes, they are not sev 1 only because the systems came back up after the crash, and both have been open for a week or more without even a suggested solution as yet.
>
> --
> Andrew W. Kerber
>
> 'If at first you dont succeed, dont take up skydiving.'

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Received on Thu Apr 07 2011 - 13:42:06 CDT