RE: Oracle Support renewal

From: Taylor, Chris David <>
Date: Mon, 8 Feb 2010 15:32:51 -0600
Message-ID: <>

More and more customers are talking to other vendors.

It would be interesting to see the clients Oracle loses over a year vs. the clients they gain/renew and the sizes of the companies involved. I'd like to see that very much.

Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
Office: 615-517-3355
Cell: 615-354-4799

CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may also be privileged. If you are not the named recipient, please notify the sender immediately and delete the contents of this message without disclosing the contents to anyone, using them for any purpose, or storing or copying the information on any medium. From: [] On Behalf Of Thomas Roach Sent: Monday, February 08, 2010 3:28 PM
To: Freeman, Donald
Cc: Oracle Discussion List
Subject: Re: Oracle Support renewal

Well this is 6i forms and reports. I don't need that anymore. We bought Oracle BI so we wanted to drop support for forms and reports and were told, if you do that, this happens, so needless to say, it is cheaper to keep paying for support on forms and reports than to drop it, even though it is itemized on the support renewal.


My management is not happy with that, we were looking at Oracle for other products, but I don't think those would win, and they just called IBM to talk to them about DB2. They are not happy at all.

Can you blame them?
On Mon, Feb 8, 2010 at 4:14 PM, Freeman, Donald <<>> wrote: Same thing happened to us. If we decide to drop anything they readjust the price of support for all the rest. Needless to say it won't be downward.

Donald Freeman
Database Administrator II
Commonwealth of Pennsylvania
Department of Health
Bureau of Information Technology
2150 Herr Street
Harrisburg, PA 17103<>

From:<> [<>] On Behalf Of Thomas Roach Sent: Monday, February 08, 2010 4:10 PM
To: Oracle Discussion List
Subject: Oracle Support renewal


This is an Oracle support renewal question.

We wanted to drop support for a couple of products, but were told that if we did that, the other items purchased in the same order would get bumped to list price and we would have to pay 22% of that for support. Has anyone heard of this?

Is there any way to get discounts on Oracle support renewals? Is there any option to prepay a few years in advance in exchange for a discount?

We reached out to some of our contacts from Oracle but they are pretty firm that there are no options unless we want to try and buy newer licenses at a steeper discount (but that would mean throwing our existing licenses away).

I know this is a somewhat taboo subject, but was hoping to get some pointers as our renewal is coming up.




Thomas Roach

-- Received on Mon Feb 08 2010 - 15:32:51 CST

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