RE: MOS down again

From: Goulet, Richard <Richard.Goulet_at_parexel.com>
Date: Thu, 4 Feb 2010 08:18:41 -0500
Message-ID: <6B0D50B70F12BD41B5A67F14F5AA887F04019591_at_us-bos-mx022.na.pxl.int>

Mine just came up normally, slow that is.  

Dick Goulet
Senior Oracle DBA/NA Team Lead
PAREXEL International  

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From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Martin Berger Sent: Thursday, February 04, 2010 7:48 AM To: niall.litchfield
Cc: ORACLE-L
Subject: Re: MOS down again

the same for me here.

can someone tell me how much downtime we have to 'gently accept' before we start to call our oracle-reps and ask them how mad they are?

I'm pretty sure, MOS costs a lot of time (and therefore money) for the customers. What's the best way to charge it back to oracle?

Martin (not polite today)

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Received on Thu Feb 04 2010 - 07:18:41 CST