RE: Metalink Fiasco

From: Michael McMullen <>
Date: Wed, 11 Nov 2009 09:32:16 -0500
Message-ID: <SNT130-ds136A5053319476A2ACD2C4A6AA0_at_phx.gbl>

It seems in our organization metalink is used to show management that they're working with oracle to have oracle fix the problem rather than trying to troubleshoot and fix the problem themselves. I've only opened up a handful of tars in 10 years. It's not a badge of honor, we have a good crew who don't believe their code is carved in stone. If we run into a bug we fix it. We tend to try to keep the code nice and simple because we all know how much fun it would be to file a bux fix request.  

From: [] On Behalf Of Bill Ferguson
Sent: Wednesday, November 11, 2009 9:17 AM To:
Cc:;; Subject: Re: Metalink Fiasco  

I tend to agree with you on this point. I'm one the admins for our CSI, so I can see the SR's various people in our organization submit. Quite a few of them even a novice DBA or Developer could easily figure out, but our organization is so disorganized there is no tru collaboration or placing of the best person in the job (this is government work). I might file a couple SR's each year, but most of my 'Support" (Metalink, et al), is merely researching or finding patches.  

Received on Wed Nov 11 2009 - 08:32:16 CST

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