Re: Metalink Fiasco

From: Andrew Kerber <>
Date: Wed, 11 Nov 2009 08:36:04 -0600
Message-ID: <>

Just as a wild shot in the dark, and after reading about several people losing access to SRs submitted by them, it looks to me like they are having problems with the way they are linking MOS sign-ons to email addresses. Considering that they were requiring the SSO email address, I think this agrees with what we already know. You have to wonder why they didn't do some testing prior to the day of conversion...Or even have some sort of mass update to fill in the missing information when the day came..

On Wed, Nov 11, 2009 at 8:32 AM, Michael McMullen <>wrote:

> It seems in our organization metalink is used to show management that
> theyíre working with oracle to have oracle fix the problem rather than
> trying to troubleshoot and fix the problem themselves. Iíve only opened up a
> handful of tars in 10 years. Itís not a badge of honor, we have a good crew
> who donít believe their code is carved in stone. If we run into a bug we fix
> it. We tend to try to keep the code nice and simple because we all know how
> much fun it would be to file a bux fix request.
> ------------------------------
> *From:* [mailto:
>] *On Behalf Of *Bill Ferguson
> *Sent:* Wednesday, November 11, 2009 9:17 AM
> *To:*
> *Cc:*;;
> *Subject:* Re: Metalink Fiasco
> I tend to agree with you on this point. I'm one the admins for our CSI, so
> I can see the SR's various people in our organization submit. Quite a few of
> them even a novice DBA or Developer could easily figure out, but our
> organization is so disorganized there is no tru collaboration or placing of
> the best person in the job (this is government work). I might file a couple
> SR's each year, but most of my 'Support" (Metalink, et al), is merely
> researching or finding patches.

Andrew W. Kerber

'If at first you dont succeed, dont take up skydiving.'

Received on Wed Nov 11 2009 - 08:36:04 CST

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