RE: Oracle support problems
Date: Thu, 23 Jul 2009 17:00:03 -0400
Message-ID: <56211FD5795F8346A0719FEBC0DB067504A7B203_at_mds3aex08.USIEXCHANGE.COM>
Go in on Metalink and check your license report for that CSI and see if supports shows up. If you paid for it and it does not show up, this sounds like a fix for your salesperson or Oracle Customer Support line.
-----Original Message-----
From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Maureen English
Sent: Wednesday, July 22, 2009 4:55 PM
To: Oracle L
Subject: Oracle support problems
Has anyone else had a recent problem with their support contract changing unexpectedly?
I'm trying to download cpu patches for 9i databases. We *did* have
extended support,
and I was able to download the April cpu patch back in April. I'm
currently unable
to download any 9i patches and get a message saying we have only a
standard support
contract. In April we had extended support and I'm pretty sure no on
forgot to pay
the bills....
- Maureen
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Received on Thu Jul 23 2009 - 16:00:03 CDT