Re: RDA can't get it to connect to our database

Below is the message that I am receiving. The database is up and running as is the listener. I am also able to connect to this database without any problem. The ORACLE_HOME and ORACLE_SID are setup correctly. I did issue the ./rda.sh -T TSTdb command to troubleshoot as well, and received the same message.

 The database to be analyzed (....) does not appear to be accessible.

Please do one of the following:

• If the database is not started, start it in another session, then press 'Enter' to continue this script after the database has been started;
• Interrupt this script, start the database or solve the connection problem, and next re-run rda; or
• Hit 'Enter' to continue this script without gathering information from the database.

If you choose to continue without database connection, some information will be missing and Oracle Support may request that rda be re-run.

Thanks,
J

On Wed, Jan 21, 2009 at 3:17 PM, Allen, Brandon <Brandon.Allen_at_oneneck.com>wrote:

> I've run the RDA a few times on Unix and Linux with no problems. Can you
> provide more detail on the nature of your connectivity problems, perhaps the
> error message you're receiving?
>
>
>
> Have you checked the obvious things such as your ORACLE_HOME and ORACLE_SID
> variables, username & password, listener & tns config, etc.?
>
>
>
> Regards,
>
> Brandon
>
>
>
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