RE: New Metalink URL (Humorous)
Date: Tue, 23 Sep 2008 12:56:38 -0500
Message-ID: <17E4CDE8F84DC44A992E8C00767402E08617D4@spobmexc02.adprod.directory>
Received this _just now_
LOL
Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
Office: 615-517-3355
Cell: 615-354-4799
Email: chris.taylor_at_ingrambarge.com
From: Oracle Global Customer Support [mailto:replies_at_oracle-mail.com]
Sent: Tuesday, September 23, 2008 12:54 PM
To: Taylor, Chris David
Subject: Coming Soon...New Support Portal to Deliver Simplified Support
and Streamlined Service
To ensure delivery directly to your inbox, please add replies_at_oracle-mail.com to your address book today.
Oracle<http://www.oracle.com/dm/global_images/oracle_white2.gif>
Click here
<http://www.peoplesoft.com/corp/en/doc_archive/pub_library/cc_home/jdeps
ft_customertransition.jsp> for Customer Connection transition
information
Coming Soon...
New Support Portal to Deliver Simplified Support and Streamlined Service
My Oracle
Support<http://www.oracle.com/dm/catalog/175x126images/buss_4_175.jpg>
Coming Soon...
New Support Portal to Deliver Simplified Support and Streamlined Service
Oracle is pleased to announce that, as a current user of Customer Connection, you will soon experience the benefits of managing all of your support tasks from a new online portal. In the coming weeks, My Oracle Support will replace your current support portal, Customer Connection, providing you with a simplified support experience with a higher level of efficiency.
My Oracle Support is an important part of streamlining your customer support experience and is a milestone of Oracle's transition to Siebel CRM 8.0, the industry's leading Customer Support Management (CRM) system. Together, My Oracle Support and Siebel CRM 8.0, enable you to experience a number of benefits, including:
Faster problem resolution
- Reduce your time to resolution with quick access to the information you need using a new personalized dashboard
- Facilitate faster resolution with a robust knowledgebase and powerful self-service tools
- Maximize your support experience with enhanced Service Request (formerly known as Case) management
Extended preventative, automated support capabilities
- Experience a faster, simplified, and easier way to manage your self-service needs with an improved support interface
- Employ simplified configuration management solutions such as Software Configuration Manager (SCM)
- Proactively prevent problems and accelerate problem resolution with automated HealthChecks and Product Alerts
Increased personalization
- Utilize increased personalization and knowledge integration via the new user interface of My Oracle Support
- Personalize your homepage content for easier access to self-service tools and configuration data
- Quickly access your Service Request (SR) history with MySRs
Transition Details
The transition to the new support portal for Customer Connection users
is currently scheduled for November 2008. Live and recorded training
will be available as we move closer to the transition weekend. The
following communication channels will be used to provide details
regarding timelines, updates, specific changes, training, and other
useful information:
- Customer Connection Transition Information Site <http://www.peoplesoft.com/corp/en/doc_archive/pub_library/cc_home/jdeps ft_customertransition.jsp>
- E-mail Announcements
Oracle is committed to delivering the highest quality technical support
solutions. If you have questions regarding the transition to My Oracle
Support, please e-mail:
Transition-Team_ww_at_oracle.com
<mailto:TRANSITION-TEAM_WW_at_ORACLE.COM?subject=Customer Connection to My
Oracle Support Transition Feedback>
Oracle Global Customer Support
THE INFORMATION
COMPANY<http://www.oracle.com/dm/design/platform/grid/q3_05/info_company
_logo.gif>
Copyright (c) 2008, Oracle. All rights reserved.
Contact Us
<http://www.oracle.com/corporate/contact/index.html?msgid=6976654> |
Legal Notices and Terms of Use
<http://www.oracle.com/html/copyright.html?msgid=6976654> | Privacy
Statement <http://www.oracle.com/html/privacy.html?msgid=6976654>
19590
Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States
To update your profile, or to stop receiving customized e-mail about Oracle products and services, please click here <http://profile.oracle.com/jsp/reg/register.jsp?src=135736&act=74> .
If you want to completely unsubscribe from any e-mail communication from
Oracle, please send an e-mail to:
unsubscribe_at_oracle-mail.com
<mailto:unsubscribe_at_oracle-mail.com?subject=REMOVE OF ORACLE MAILING
LIST 6976654&body=REMOVE CHRIS.TAYLOR_at_INGRAMBARGE.COM> with the
following in the subject line: REMOVE CHRIS.TAYLOR_at_INGRAMBARGE.COM
[6636992/11/3328405634]
<http://www.oracle.com/elog/trackurl?img=copyright&a=image&di=6976654&si
1=3328405634>
-- http://www.freelists.org/webpage/oracle-lReceived on Tue Sep 23 2008 - 12:56:38 CDT