Oracle-L: RE: Ticket tracking system

From: Jamadagni, Rajendra <Rajendra.Jamadagni_at_espn.com>
Date: Tue, 02 Apr 2002 12:03:26 -0800
Message-ID: <F001.0043914E.20020402120326@fatcity.com>

Instead of deleting, set a flag which indicated the ticket is open or closed.

I believe you or someone else asked the same question a few weeks ago and received a similar answer (as above).

Raj

Rajendra Jamadagni MIS, ESPN Inc.
Rajendra dot Jamadagni at ESPN dot com
Any opinion expressed here is personal and doesn't reflect that of ESPN Inc.

QOTD: Any clod can have facts, but having an opinion is an art!

-----Original Message-----
Sent: Tuesday, April 02, 2002 2:38 PM
To: Multiple recipients of list ORACLE-L

I develope a ticket database for people to open, close, re-open ticket to update using oracle database. My question is how do I use SQL command to let people re-open a close ticket for updates? When someone close a ticket, delete command is executed and data is gone. Please advise.

Thanks,
David

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Author: Jamadagni, Rajendra
  INET: Rajendra.Jamadagni_at_espn.com

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Received on Tue Apr 02 2002 - 14:03:26 CST