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Ticket tracking system

From: Nguyen, David M <david.m.nguyen_at_xo.com>
Date: Tue, 02 Apr 2002 11:38:26 -0800
Message-ID: <F001.004390B7.20020402113826@fatcity.com>


I develope a ticket database for people to open, close, re-open ticket to update using oracle database. My question is how do I use SQL command to let people re-open a close ticket for updates? When someone close a ticket, delete command is executed and data is gone. Please advise.

Thanks,
David
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Author: Nguyen, David M
  INET: david.m.nguyen_at_xo.com

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