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OT RE: Marc Andreessen speaks frankly at Oracle AppsWorld / RE: O

From: Mohan, Ross <MohanR_at_STARS-SMI.com>
Date: Tue, 06 Mar 2001 13:51:40 -0800
Message-ID: <F001.002C51EB.20010306132030@fatcity.com>

Nice. Make a cool hundred million, and THEN complain. But, I do agree w/Marc. ( I call him "Marc" only because he is a close personal friend. )

Guess we never DO hear from the "good guys" who do it right from the beginning and never deviate from that path...

...they don't tend to get rich. At all.

My favorite "metric" for corporate behavior is "If *I* did that, would i get ignored/beat up/arrested/killed/incarcerated?"

The answer is very often "yes".

Well, back to the Salt Mine.....
-----Original Message-----
From: Eric D. Pierce [mailto:PierceED_at_csus.edu] Sent: Tuesday, March 06, 2001 3:46 PM
To: Multiple recipients of list ORACLE-L Subject: Marc Andreessen speaks frankly at Oracle AppsWorld / RE: Oracle Licensing

re: Andreessen says software companies, customers act as adversaries 

backgrounder:

---begin excerpt--- 

http://www.infoworld.com/articles/hn/xml/01/02/22/010222hnandreessen.xml?p=br&s=4?0226mnlv (url may wrap) 

   Thursday February 22, 2001

   "NEW ORLEANS -- Marc Andreessen may have created one of the most

    important pieces of software in history with the Netscape
    browser, but he swears he will never run a software company again.

    'Software is the blob that ate the world,' Andreessen said,
    addressing Oracle conventioneers in his Thursday afternoon
    keynote address here. Reciting a litany of

[]
[*]    abuses software
[*]    companies have perpetrated against consumers, Andreessen
[]

    explained why the need for better customer service will change
    the system of software distribution.

    Software makers have had an increasingly adversarial
    relationship with their customers, largely because software
    companies do not look for a continuing sales relationship, he
    said. Speaking in the parlance of software sales people,
    Andreessen described software sales as 'drive-bys, or hit-and-run
    sales, in which the company sells the software and moves quickly
    on to the next sale, leaving customers to fend for themselves.

    He called a particularly gratifying sale -- one to a customer not
    expected to use the software -- a 'crack hit.'

    In a broad and humorous attack on the software industry,
    Andreessen said an adversarial culture has developed during the
    last thirty years, in which customers wait like vultures for
    software companies to reach the end of their financial quarters
    before ordering software in order to squeeze down prices and in
    which sellers pitch upgrade after upgrade to customers to boost
    revenue.

    Unlike many of the speakers at the week-long conference,
    Andreessen was [***]fairly candid[***] about the effect the
    technology market implosion has had on companies in California's
    Silicon Valley. 'The next few years will be characterized by
    immense pressure,' he said. Earnings matter again, there is no
    shortage of competitive pressure, and customer expectations are
    not getting any more reasonable, he added.

    Andreessen is now the chairman and CEO of Sunnyvale, Calif.-based
    LoudCloud, an IT infrastructure services company. He drew a
    parallel between the services offered by his own company and
    Akamai Technologies' content delivery networks, the security
    network of VeriSign, and the Internet addressing system managed
    by Network Solutions. Each provides a 'standard' for a function
    for the Internet, he said. The time has come for such standards
    to become more widespread.

    In the early days, standardization can be a drawback because it
    limits creativity,' Andreessen said. 'In a more mature
    environment, [a standard] is necessary in order to ensure a level
    of predictability.'

    Andreessen intends LoudCloud to establish a standard for
    e-commerce, in effect to commoditize the function of
    administering e-commerce Web sites. LoudCloud's clients outsource
    their Web site e-commerce operations to the company, which
    periodically upgrades the software running the site and aims to
    guarantee high levels of reliability.

    Andreessen's comments mirrored the sentiment Oracle Chairman
    Larry Ellison expressed a day earlier at his own keynote speech
    here. Ellison attacked the idea of customizing software by
    integrating different applications from different vendors,
    calling the process time-consuming, laborious, and expensive.
    Ellison also wants customers to rely more on Oracle for software
    customization and improvement in functionality.

    Oracle AppsWorld continues through Friday at the Ernest N. Morial
    Convention Center.

    george_chidi_at_idg.com
    George A. Chidi is a Boston-based correspondent for the IDG News
    Service, an InfoWorld affiliate. "

---end excerpt--- 

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Eric D. Pierce
  INET: PierceED_at_csus.edu


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Received on Tue Mar 06 2001 - 15:51:40 CST

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