> >
> > No, Oracle must have fully staffed their support department with
> > people who are both OCP and only know how to navigate Metaclunk.
> > They have no real world experience other than reading the docs.
> > As opposed to the 90's when you could phone someone in your own
> > country, and the someone really knew something about Oracle.
>
> In the 90's I would wait until after 5PM to call to get switched over
> to the Australian group who really knew something!
>
Tough luck for you, having to call the not-so-knowledgeable non-Australian
support.
Received on Mon Nov 17 2003 - 19:39:54 CST
