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Re: Episode 2: the EntMgr Green Light!!

From: Niall Litchfield <niall.litchfield_at_dial.pipex.com>
Date: Sat, 8 Nov 2003 14:38:20 -0000
Message-ID: <3facffdd$0$5413$cc9e4d1f@news.dial.pipex.com>


"Domenic G." <domenicg_at_hotmail.com> wrote in message news:c7e08a19.0311071536.59d4125a_at_posting.google.com...
> Why would vendors care if I rebuild one of their indexes.

Well I hope I gave at least some reasons why your 2 minute phone call to the vendor might not have been a waste of time.

> Is there a
> law banning it somewhere?

Lw 530, Subsection 2, Paragraph 1 "the ladybird big book of laws" .:)

> Documented procedures are for drones or
> monkeys -- level 1 support, not for trained professionals.

Tosh. If you can't see the benefit of documented repeatable behaviour then you are probably appropriating the word professional inappropriately.

> Screw support contracts -- they're just an excuse to do nothing.

No they define rights and expectations on both sides, like all contracts do. I assume you never call your vendors since you don't expect any help from them?

--
Niall Litchfield
Oracle DBA
Audit Commission UK
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Received on Sat Nov 08 2003 - 08:38:20 CST

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