Re: Oh, this is so microsoftish ...

Sybrand Bakker wrote:

> On Sat, 24 May 2003 20:54:30 +1000, "Noons"
> <wizofoz2k_at_yahoo.com.au.nospam> wrote:
>
> >Dunno. Can't remember the last time
> >I called them...
>
> I can. They seem to have moved to India. There will be a day when they
> simply dump the Dutch support group and have everything answered by
> cover your ass trained monkeys from India. I will regret that day.
> In order to allow for those trained monkeys to deal with your support
> issues, they now have livechat facilities and facilities to take over
> your client PC. Brrrrrrrrrrrrrrrr....
> Frankly, when you have one instance running MTS with explicit ports,
> and you have second instance with the same explicit ports (because you
> forgot to change them) and the second instance is *taking over* the
> ports, so the enduser connects to instance A and gets connected to
> instance B, I have to consider that a serious *bug*. The trained
> monkey on the other end of the line didn't, because you can allocate a
> port only once. He also addressed me with my surname only.
> A truly nasty experience.
>
> Sybrand Bakker, Senior Oracle DBA
>
> To reply remove -verwijderdit from my e-mail address

I've never once talked to anyone in India. I think where the calls go is a reflection of where one is geographically. My daytime calls are handled in Redwood Shores (same time zone) my evening calls in almost always in Australia.

Still waiting for Howard to call me back. ;-)

--
Daniel Morgan
http://www.outreach.washington.edu/extinfo/certprog/oad/oad_crs.asp
damorgan_at_x.washington.edu
(replace 'x' with a 'u' to reply)