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From: TurkBear <jgreco1@mn.rr.com>
Newsgroups: comp.databases.oracle.server
Subject: Re: METALINK access question
Date: Thu, 04 Apr 2002 08:34:09 -0600
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In addition, any organization that is running Oracle in a production environment with mission-critical data should ( and I
almost mean must ) have a service agreement with Oracle  - a penny saved can be a dollar lost..


"Niall Litchfield" <n-litchfield@audit-commission.gov.uk> wrote:

>"R Chin" <rchin@panix.com> wrote in message
>news:a8fuj7$lbr$1@news.panix.com...
>> I have never been on METALINK.....
>>
>> I understand that access to METALINK requires an organization to
>> have a service contract (TSI ?) with Oracle. (expensive ?)
>>
>> Is access to METALINK unlimited after that then ?
>> If so, do we as developer have the "right" to ask DBAs/Data management
>for
>> service contract info so we can access it , and maybe learn something ?
>
>IIRC Metalink access is supposedly limited by the support contract that you
>have, having said that it appears that I can access a lot more information
>than I would expect (for example the unix info and oracle apps info) so
>maybe this is in fact not the case. As to wether as a developer you have the
>"right" to do so I'd expect you to have access to the support knowledge base
>of any and all products you work with. Failure to do so would in my view be
>a failure of the organisation.
>
>Don't forget technet either http://technet.oracle.com or the manuals at
>http://tahiti.oracle.com

