Re: Quick Tale: Lost production database because of keyboard and Veritas Cluster Server

"RSH" <RSH_Oracle_at_worldnet.att.net> wrote in message news:<prhf8.4703$106.268250_at_bgtnsc05-news.ops.worldnet.att.net>...
> Mr./Ms Wright, everything you said, or pretty much everything, is stuff I
> generally agree with in a factual manner.
>
> But the poor guy SAID he was NOT a DBA and wasn't really familiar with how
> Sun's work, or Oracle, or Veritas, or failover. And all the things you
> mention are things that you have to know, to be able to do them, which he
> didn't and therefore couldn't.
>
> That's the trouble with these USENET etc forums, I hate seeing people in the
> middle of a disaster being yelled at; that's kind of like using a megaphone
> to yell at a family being taken away by the National Guard, in a boat from
> their home, that's now under water, and saying, "YOU SHOULDN'T HAVE BUILT IN
> A KNOWN FLOOD PLAIN AREA! I HOPE YOU AT LEAST TOOK OUT NATIONAL FLOOD
> INSURANCE!".
>
> As I said, all you said was useful information, but don't you think it's a
> little mean to dump a whole ton of woulda / coulda / shouldas onto the
> shoulders of a guy who probably already feels pretty lousy, and is just
> begging for help to get out of a mess, and not lectured about all the things
> done wrong or not done that led to this crisis? Over many of which he
> probably had little or no control?
>
> Well, I guess its a matter of different management philosophies. If someone
> on my team makes a big boo-boo, we get it fixed working together, then the
> team gets together to do a post mortem, and we turn tragedy into an
> educational experience; making someone feel worse about something they did
> that they already know was wrong, is not the way I handle my DBA's,
> programmers, SA's, and network folks. The man feels bad enough already.
>
> Or, if you prefer (I think this is a Twain-ism):
>
> "Teaching a pig to sing gets you nowhere. It won't work, and it just annoys
> the pig."
>
> RSH.
I think this sums up why I'm employed. After all, who's more qualified to lecture about Sun keyboards? About system changes?

I don't want to make this into a bigger deal than it already is, we are already back in business here (almost) but when something like this happens, it's easy to change the system. I'm getting huge amounts of support for backup procedures, testing and equipment. Now why is that?

Sept. 11th certainly made people think about security. Is it worth it? No.
Is it the way it should be? No.
Is it adaptation? Yep.

Believe me, meetings and meetings of people describing the work they have to do (developers, data entry people) is no fun when your the guy that started the crash.

--Milk Received on Thu Feb 28 2002 - 16:41:06 CST