Re: Informix coming to Linux, Dump Oracle NOW!

Bjorn Borud <borud_at_guardian.no> wrote in article <m267p7zepn.fsf_at_lucifer.guardian.no>...
> [dwgannon_at_aol.com (Dwgannon)]

<+snip>
> uh, support? I must be missing something here. the last time I
> needed support on Oracle I called them and described my problems in
> great detail and answered their questions patiently.
> I talked to several different people, but none of them were able to
> help me so I started digging into the system and went after the
> problem with tools for tracing system calls etc.
<+snap>

They even want you to pay for the support they put on the web. I don't know what Informix's policy is on that subject but I don't see why I should pay for support the maker of the software owes me already. Handling support over the web just can't cost as much as a human operated helpline.

Chris
<fensterm_at_comp-lett.com>

---
Standard disclaimer: The above may not represent the sentiments of
my employer nor its customers.