Re: Oracle metrics - any useful ideas on what to track?

From: John Edward Scott <admin_at_NOdaedalus-soln.demon.co.ukSPAM>
Date: Fri, 29 Jun 2001 02:41:33 +0100
Message-ID: <993778851.1795.0.nnrp-02.d4e495f5@news.demon.co.uk>

"David Van Zandt" <dvanzandt_at_iquest.net> wrote in message news:eyH_6.14$q34.18599_at_news1.iquest.net...
> It's audit time in my division and pretty graphs are the sizzle to the
> steak, so to speak. Between IOUG, OEM, and STAT I have a decent
repository
> of trends documented. Unfortunately, my Pooh brain is stumped on what
> historical data may be seen as useful -- the purpose, heh, is to document
> the degree of fulfillment to our customer expectations. Customers, in
> general, don't give a flip about ratios or table sizes.
>
> Any useful ideas gratefully welcomed. Thanks all.
>
> Dave Van Zandt
> Senior DBA, Alcoa
>
>

Isn't this a bit like the tail wagging the dog? If they need graphs and pretty pictures then surely they have to tell you *of what*. If this has been done before at your site then get a copy of the last reports and use those as templates, if it's the first time it's ever been done then it's time to get your customers documenting what statistics they'd like to see.

John. Received on Thu Jun 28 2001 - 20:41:33 CDT