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Home -> Community -> Usenet -> c.d.o.tools -> Re: SQL Server 7/2000 vs Oracle 8i
I agree completely with that statement. My team only calls when they are really down to their knuckles with a problem... but MS Tech Support never seems able to resolve an issue. We normally figure it out ourselves eventually, or find assistance through newsgroups or other forums. We've heard "re-install" way too many times.
Further, Oracle has recently revamped their pricing structures for the internet era... and the pricing is actually more attractive now.
The comment by somebody earlier about figuring WinNT into the pricing scheme when comparing SQLServer to Oracle is correct.... one Unix box can support a number of Oracle databases, whereas MS has coined the term "server farm" (which has now become an actual term, it seems) because a WinNT investment often requires a series of these NT boxes for load balancing, increasing the investment costs. (If I'm in error here, please correct me.)
===> Roy
"Michael D. Long" <lead_dog_at_bellsouth.net> wrote:
>
>Just wanted to second your opinion on the staff
>at Oracle Support. The teams I've worked with
>have not only been technically competent, but
>were 100% committed to resolving the problem.
>
>This isn't to say that there aren't good people
>at Microsoft, but it takes longer to get through
>to them, and you have to wade through ranks
>of people who are little more than attendants
>answering the phone.
Received on Mon Oct 02 2000 - 20:24:55 CDT
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