From: jsneth@aol.com (Phil) Newsgroups: microsoft.public.sqlserver.server,comp.databases.oracle.misc,comp.databases.oracle.server Subject: Re: SQL Server 7/2000 vs Oracle 8i Date: Sat, 09 Sep 2000 22:33:16 GMT Organization: me Lines: 21 Message-ID: <39bbba5f.1056358@news.mindspring.com> References: <8o3am1$jdc$1@nnrp1.deja.com> <39A61712.F652A811@msgto.com> <8pbd7o$cle$1@nnrp1.deja.com> <8pbf0r$et0$1@nnrp1.deja.com> <8pbgmj$h3n$1@nnrp1.deja.com> Reply-To: me NNTP-Posting-Host: a5.f7.60.aa Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-Server-Date: 9 Sep 2000 22:30:30 GMT X-Newsreader: Forte Agent 1.5/32.451 Does Microsoft let you call without "hammering you" into using their web-site? Oracle really gets "testy" if you call with a non-emergency. They want everyone to use their website (MetaLink). I don't like MetaLink. Your mileage may vary. On Fri, 8 Sep 2000 20:50:29 -0400, "Michael D. Long" wrote: > >Just wanted to second your opinion on the staff >at Oracle Support. The teams I've worked with >have not only been technically competent, but >were 100% committed to resolving the problem. > >This isn't to say that there aren't good people >at Microsoft, but it takes longer to get through >to them, and you have to wade through ranks >of people who are little more than attendants >answering the phone.