Requesting feedback/ideas/comments/suggestions for the SR creation process

From: Charles Schultz <>
Date: Mon, 25 Apr 2011 11:47:44 -0500
Message-ID: <>

Hey Listers,

I am collecting feedback and ideas about how to improve the Oracle SR creation process:

<>I have one week to go. :) I am reaching out to the user community purely out of my own interests; my intent to is to gain a wider sense of the weaknesses within the current process. At first I thought this workshop was going to be about MOS in a more general sense, but it is not. So while I will listen to thoughts pertaining to MOS (including other challenge areas within MOS), this workshop will be focusing on creating Service Requests.

Disclosure: I am *not* an Oracle employee. I am just a DBA.

Charles Schultz

Received on Mon Apr 25 2011 - 11:47:44 CDT

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