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From: Howard Latham <howard.latham@gmail.com>
Date: Thu, 3 Mar 2011 10:36:56 +0000
Message-ID: <AANLkTin8iFkv8gXFfO8nV4-ZFrBFni=Gqd0xPOgW22Dy@mail.gmail.com>
Subject: Re: Just my opinion - the move of MOS to Flash is still a bunch of crap
To: niall.litchfield@gmail.com
Cc: tanel@tanelpoder.com, jkstill@gmail.com, 	Oracle-L Freelists <oracle-l@freelists.org>
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I logged a complaint with Oracle as they had closed an SR of mine despite it
not being resolved.(trying to instal Pratol (sic)  After MUCH hassle we
eventually discovered that they had opened a new SR for me with a changed
scope . But the default in MOS is to only show SRs created by the logged in
user. SO I couldn't see it. !!!!


On 3 March 2011 10:21, Niall Litchfield <niall.litchfield@gmail.com> wrote:

> I second that - for us (with access to a large number of CSIs) the
> powerview option in Flash is useful when reviewing SRs. That's the only
> thing that I've missed in HTML MOS.
>
> Interestingly the integrated access to MOS in EM11g (which does use flash
> but exposes a subset of functionality) works really rather well indeed in my
> experience, If I was working day to day in an environment with that
> installed I think I'd probably use that interface almost entirely. I
> particularly like the ability to log an SR directly against a particular
> target (but particularly *dislike *the required step of creating a
> configuration specifically for that target - I think Oracle have implemented
> configurations rather badly anyway)
>
> On Wed, Mar 2, 2011 at 9:33 PM, Tanel Poder <tanel@tanelpoder.com> wrote:
>
>> Jared,
>>
>> I haven't seen a need to use the Flash version of mos yet - I've always
>> used supporthtml.oracle.com since it was published ... and the experience
>> isn't worse than with the previous Metalink site... What (useful things) can
>> the Flash version do what the html version can't?
>>
>> --
>> Tanel Poder
>> Oracle Troubleshooting Blog - http://blog.tanelpoder.com
>> Online Troubleshooting Seminars -
>> http://tech.e2sn.com/oracle-training-seminars
>>
>>
>> On Wed, Mar 2, 2011 at 11:24 PM, Jared Still <jkstill@gmail.com> wrote:
>>
>>> <vent>
>>> I am really sick and tired of this POS costing me time.
>>> Waiting to see if it will work...
>>> Restarting firefox when flash hangs...
>>> It is just ridiculous.
>>> I am going to use HTML only.
>>> If it doesn't work in HTML, then it isn't necessary.
>>> </vent>
>>>
>>> Hmmm...
>>>
>>> I don't really feel all that much better.
>>>
>>> Maybe I will go find an old PC to smash...
>>>
>>> Jared Still
>>> Certifiable Oracle DBA and Part Time Perl Evangelist
>>> Oracle Blog: http://jkstill.blogspot.com
>>> Home Page: http://jaredstill.com
>>>
>>
>>
>
>
> --
> Niall Litchfield
> Oracle DBA
> http://www.orawin.info
>


-- 
Howard A. Latham

Sent from my Nokia N97

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I logged a complaint with Oracle as they had closed an SR of mine despite i=
t not being resolved.(trying to instal Pratol (sic) =A0After MUCH hassle we=
 eventually discovered that they had opened a new SR for me with a changed =
scope . But the default in MOS is to only show SRs created by the logged in=
 user. SO I=A0couldn&#39;t=A0see it. !!!!<br>

<br><div><br></div><div><br><div class=3D"gmail_quote">On 3 March 2011 10:2=
1, Niall Litchfield <span dir=3D"ltr">&lt;<a href=3D"mailto:niall.litchfiel=
d@gmail.com">niall.litchfield@gmail.com</a>&gt;</span> wrote:<br><blockquot=
e class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc sol=
id;padding-left:1ex;">

I second that - for us (with access to a large number of CSIs) the powervie=
w option in Flash is useful when reviewing SRs. That&#39;s the only thing t=
hat I&#39;ve missed in HTML MOS.=A0<div><br></div><div>Interestingly the in=
tegrated access to MOS in EM11g (which does use flash but exposes a subset =
of functionality) works really rather well indeed in my experience, If I wa=
s working day to day in an environment with that installed I think I&#39;d =
probably use that interface almost entirely. I particularly like the abilit=
y to log an SR directly against a particular target (but particularly <b>di=
slike </b>the required step of creating a configuration specifically for th=
at target - I think Oracle have implemented configurations rather badly any=
way)=A0<br>


<br><div class=3D"gmail_quote"><div class=3D"im">On Wed, Mar 2, 2011 at 9:3=
3 PM, Tanel Poder <span dir=3D"ltr">&lt;<a href=3D"mailto:tanel@tanelpoder.=
com" target=3D"_blank">tanel@tanelpoder.com</a>&gt;</span> wrote:<br></div>=
<div>

<div></div><div class=3D"h5"><blockquote class=3D"gmail_quote" style=3D"mar=
gin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>Jared,</div><div><br></div>I haven&#39;t seen a need to use the Flash =
version of mos yet - I&#39;ve always used <a href=3D"http://supporthtml.ora=
cle.com" target=3D"_blank">supporthtml.oracle.com</a> since it was publishe=
d ... and the experience isn&#39;t worse than with the previous Metalink si=
te... What (useful things) can the Flash version do what the html version c=
an&#39;t?<div>


<br></div><div><font color=3D"#888888"><div>--</div><div>Tanel Poder</div><=
div>Oracle Troubleshooting Blog - <a href=3D"http://blog.tanelpoder.com" ta=
rget=3D"_blank">http://blog.tanelpoder.com</a></div><div>Online Troubleshoo=
ting Seminars - <a href=3D"http://tech.e2sn.com/oracle-training-seminars" t=
arget=3D"_blank">http://tech.e2sn.com/oracle-training-seminars</a></div>


</font><div><div></div><div>
<div><br></div><br><div class=3D"gmail_quote">On Wed, Mar 2, 2011 at 11:24 =
PM, Jared Still <span dir=3D"ltr">&lt;<a href=3D"mailto:jkstill@gmail.com" =
target=3D"_blank">jkstill@gmail.com</a>&gt;</span> wrote:<br><blockquote cl=
ass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex">


<div>&lt;vent&gt;</div><div>I am really sick and tired of this POS costing =
me time.</div><div>Waiting to see if it will work...</div><div>Restarting f=
irefox when flash hangs...</div><div>It is just ridiculous.</div><div>


I am going to use HTML only.</div>


<div>If it doesn&#39;t work in HTML, then it isn&#39;t necessary.</div><div=
>&lt;/vent&gt;</div><div><br></div><div>Hmmm...</div><div><br></div><div>I =
don&#39;t really feel all that much better.</div><div><br></div><div>Maybe =
I will go find an old PC to smash...</div>


<br clear=3D"all"><font color=3D"#888888">Jared Still<br>Certifiable Oracle=
 DBA and Part Time Perl Evangelist<br>Oracle Blog: <a href=3D"http://jkstil=
l.blogspot.com" target=3D"_blank">http://jkstill.blogspot.com</a><br>Home P=
age: <a href=3D"http://jaredstill.com" target=3D"_blank">http://jaredstill.=
com</a><br>


</font></blockquote></div><br></div></div></div>
</blockquote></div></div></div><br><br clear=3D"all"><br>-- <br>Niall Litch=
field<br>Oracle DBA<br><a href=3D"http://www.orawin.info" target=3D"_blank"=
>http://www.orawin.info</a><br>
</div>
</blockquote></div><br><br clear=3D"all"><br>-- <br>Howard A. Latham<br><br=
>Sent from my Nokia N97<br><br>
</div>

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