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RE: Oracle 911 Article

From: Niall Litchfield <n-litchfield_at_audit-commission.gov.uk>
Date: Fri, 05 Mar 2004 11:16:26 +0000
Message-Id: <s048619d.038@bristol21.bristol.ac>


True, but then you are the godess.

Said manager of the "where <manager name>='in'" condition signed the change control with no comment on the script we were using. Gotta love people who don't read things.

> -----Original Message-----
> From: wisernet100_at_yahoo.com
> Sent: 05 March 2004 10:54
> To: oracle-l_at_freelists.org; wisernet100_at_yahoo.com
> Subject: RE: Oracle 911 Article
>
>
> our change management process works that way.... even
> emergency changes
> have to go through an accelerated process in test
>
>
> --- Niall Litchfield <n-litchfield_at_audit-commission.gov.uk> wrote:
> > > You guys are going to enjoy this :-).
> > >
> > > I just read a very interesting article that managed to insult
> > > some of my
> > > favorite Oracle authors and the entire state of Alabama!
> >
> > Hmm we have a script with a number of ctas statements in it
> >
> > Where 'pope'='catholic'
> > Where 'manager name'='in'
> > Where 'niall'='big and clever' etc
> >
> > I read the alabama comment in the same light.
> >
> > > Now
> > > I've heard Mr.
> > > Burleson speak before, and I must admit that I thought he was
> > > a dynamic and
> > > entertaining speaker. But do you really think that Oracle
> > > Support has ever
> > > told anyone to call HIM to solve their performance problems
> > > (his article
> > > makes this claim)?
> >
> > I doubt that oracle support make specific partner recommendation in
> > an iTAR though they might. On the other hand if you have purchased
> > support from oracle because you have no-one experienced in house
> > (though why you would then be running oracle is beyond me) I can
> > imagine support saying something along the lines of , "well if you
> > are uncomfortable with doing this you might hire either ourselves or
> > a third party oracle specialist to do this work for you". The first
> > consultancy site that is returned in a google search for "oracle
> > expert" is www.dba-oracle.com
> >
> > In general I didn't like the tone of the article, but I do have to
> > agree with jonathan that the article focusses on business problems
> > and implications for clients, I like that. That said I find this
> > approach hard to square with "Unlike academic and scientific Oracle
> > DBAs who demand proofs and reproducible results before making an
> > Oracle change". We can't be the only Oracle house that has a change
> > management process that involves reproducing problems on test and
> > applying a fix to show that it works first can we? This is
> a business
> > process and definitely not a result of the DBA insisting on proof
> > before changes are applied. All good change management requires some
> > evidence that the change will have the desired effect - doesn't it?
> >
> > Niall Litchfield
> > Oracle DBA
> > Audit Commission
> > +44 117 975 7805
> >
> >
> >
> >
> >
> >
> >
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Received on Fri Mar 05 2004 - 05:20:15 CST

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