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RE: ORA-00600 on Production DB - Need advice/Still Searching

From: Jeffery Stevenson <jeff_at_mpv.com>
Date: Mon, 06 Aug 2001 12:49:41 -0700
Message-ID: <F001.00362183.20010806124614@fatcity.com>

Well, I can't be certain, but I can let you know that the kz part of the first argument in the ORA-00600 probably refers to the Security Layer (not sure what the ckini refers to...usually you can take a good guess by breaking down things in the different layers, but sometimes...). It may not help any, but you might try taking a look at external things that might affect it (since you can't get into the database)...

Did the user or group of any of the database files change? Did any permissions on any of the files change? Did the group on the user account using to shutdown Oracle change? Are you connecting using the appropriate sid (it is case-sensitive in unix)? Was the database started up using the wrong sid (check the pmon process for the case-sensitivity of the sid)?

...and the list could go on, but these are where I might start just to at least get me into a good trouble-shooting frenzy. Anyways, I hope some of this can help...

Wow...I haven't posted on this list in a long time...

Jeffery Stevenson
Chief Databeast Tamer
Medical Present Value, Inc.
Austin, TX

-----Original Message-----
[mailto:DBarbour_at_austin.isd.tenet.edu]
Sent: Monday, August 06, 2001 2:56 PM
To: Multiple recipients of list ORACLE-L

Denny/Kirti,

Thanks for the replies. The bug finder is kinda cool. I'd already been through about one third of the entries it found, but I looked through the rest. No real help. Can't log in to shut down the DB. Whether I try svrmgrl or sqlplus, I get asked for a password or told I have insufficient privileges. There aren't any additional trace files. Here's the output of the ulimit -a command:
qe2n1: /u014/oradata/ifastrn>>/usr/bin/ulimit -a

time(seconds)        unlimited
file(blocks)         unlimited
data(kbytes)         196608
stack(kbytes)        196608
memory(kbytes)       unlimited
coredump(blocks)     4194303

nofiles(descriptors) 2048

kmtune shows me the following:

maxssiz              0X0C000000
maxssiz_64bit       0x0000000040000000
swapmem_on           0
dbc_max_pct          50

Total physical and swap meory (from top) is: Memory: 364536K (264244K) real, 423812K (340152K) virtual, 6453348K free

David A. Barbour
Oracle DBA, OCP
AISD
512-414-1002  

                    Denny Koovakattu

                    <denny_vk_at_yahoo.com>              To:
DBarbour_at_austin.isd.tenet.edu                                
                    Sent by:                          cc:

                    dkoovaka_at_aisdmr1.austin.isd       Subject:     Re:
ORA-00600 on Production DB - Need advice            
                    .tenet.edu

 

 

                    08/06/2001 12:44 PM

 

 





Hi David,

  To get the proper output for ulimit, use

  /usr/bin/ulimit -a

or
  sh ulimit -a

Also the following information should help in trying to debug the problem.

  1. Total Physical Memory
  2. Total Disk Swap Configured
  3. The output of kmtune or the kernel parameters maxdsiz, maxdsiz_64bit, swapmem_on, dbc_max_pct
  4. The output of ulimit (Use /usr/bin/ulimit -a )

  Have you tried restarting the database ?

Regards,
Denny

DBarbour_at_austin.isd.tenet.edu wrote:
>
> Mondays, gotta love em, they make Fridays worth the wait. I've got Ta
> production database (8.1.7, HP-UX 11.0 - 64 bit) that started throwing an
> ora-600 when users try to log in. I've created a TAR (3 hours ago), but
> haven't gotten any response. Here's the error:
>
> ERROR:
> ORA-00600: internal error code, arguments: [kzckini: nzdsi_i], [28750],
[],
> [],
> [], [], [], [
>
> Metalink has a couple of messages stating that this is an OS problem
> related to the ulimit size, availability of virtual memory, and the
ability
> to create a pga. Suggested remedy is to increase the ulimit. My SA has
> dismissed this as a cause. I've knocked all the users off, but still
can't
> log in. When I run ulimit I get the following:
> qe2n1: /u001/app/oracle/product/8.1.7/dbs>>ulimit
> 4194303
>
> Any suggestions?
>
> David A. Barbour
> Oracle DBA, OCP
> AISD
> 512-414-1002



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Received on Mon Aug 06 2001 - 14:49:41 CDT

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