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Then they wouldn't be ISO9001 certified, where design comes into play. If kicking boxes doesn't do much, why is it in the process and get rid of it. If kicking the boxes helps verify that packing procedures do protect the product well, then incorporate it into audit procedures. No need to do it for every box, though, a few per batch should be enough to get reliable stats.
ISO9002 just covers consistent delivery and being able to track where problems occur so you can fix them, does it not?
I was actually working on GLP (Good Laboratory Practice) standards, which is a bit different, but it was interesting to see people's reaction, depending on whether they were organized or not to begin with.
Some people saw it as a positive thing, other not, most people just saw it as part of the work environment because they were, after all, trying to get FDA approval for something.
I believe these things work best in areas where processes don't change often, like manufacturing. For research departments, forget about trying to document standardized procedures because people don't know what they will do from one day to the next, each day's results drive the next day's work. Also every few months, once a project is finished, they start another project which may have almost nothing to do with what they were doing before.
Patrice Boivin
Systems Analyst (Oracle Certified DBA)
-----Original Message-----
From: Mercadante, Thomas F [SMTP:NDATFM_at_labor.state.ny.us]
Sent: Thursday, June 21, 2001 1:41 PM
To: Multiple recipients of list ORACLE-L
Subject: RE: OT - interviewing your superior(fun question)
Ahh, but in ISO9000 land, you need to fill the paper-work out to
prove that
you have kicked every box before you shipped it like you said you
would, and
then ask the customer if they can attest to the fact that you have
kicked
the box.
what this has to do with delivering the product is quite
interesting.
Tom Mercadante
Oracle Certified Professional
-----Original Message-----
Sent: Thursday, June 21, 2001 11:26 AM
To: Multiple recipients of list ORACLE-L
The way I see the ISO900x stuff is this.
If you say I kick every box before I ship it to a customer, and you
do just
that consistency. You are a ISO900x perfect company.
Although consistency is extremely important, so isn't efficiency,
credibility, as well as many other big words.
"Walking on water and developing software from a specification are
easy if
both are frozen."
Christopher R. Spence
Oracle DBA
Fuelspot
-----Original Message-----
Sent: Thursday, June 21, 2001 11:02 AM
To: Multiple recipients of list ORACLE-L
ISO9000 because it will tell you whether the shop is methodical or
not.
Whether there are expected consistent deliverables or not.
At the same time, because ISO certification is a double-edged sword,
you
will find out whether the manager is an empire builder, and whether
they
implemented ISO properly there. In some places ISO is just a huge
paperwork
exercise, à la Dilbert.
In other places ISO certification can be used to prevent
narcissistic
careerist empire builders from circumventing company policies re.
staffing
allotments, resource distribution within departments, and whether
the staff
there is qualified to do their jobs or not. ISO can also be use to
prevent
overlaps in responsibility, and it can force managers to really take
responsibility for their departments to walk the talk so to speak.
Before I reincarnated as an Oracle DBA I worked in a pharmaceutical
company's audit department and one manager absolutely refused to be
specific
about what each of his staff people's responsibilities were. He
wanted to
peg problems on any of them, from day to day, and not leave a
record, so
that if there ever was a problem he could "delegate" accountability
to his
subordinates.
The euphemism for this sort of thing is "a team player" - when you
see that
on job postings, be wary.
Anyway, I'm cutting down on the e-mails now. That should be a
relief to
some list members.
Patrice Boivin
Systems Analyst (Oracle Certified DBA)
Systems Admin & Operations | Admin. et Exploit. des systèmes
Technology Services | Services technologiques
Informatics Branch | Direction de l'informatique
Maritimes Region, DFO | Région des Maritimes, MPO
E-Mail: boivinp_at_mar.dfo-mpo.gc.ca <mailto:boivinp_at_mar.dfo-mpo.gc.ca>
-----Original Message-----
From: Mark Leith [SMTP:mark_at_cool-tools.co.uk]
Sent: Thursday, June 21, 2001 10:45 AM
To: Multiple recipients of list ORACLE-L
Subject: RE: OT - interviewing your superior(fun
question)
Or just - are you certified? :)
-----Original Message-----
Patrice J
Sent: Thursday, June 21, 2001 12:36
To: Multiple recipients of list ORACLE-L
How about: Are you ISO9000 certified?
: )
Patrice Boivin
Systems Analyst (Oracle Certified DBA)
Systems Admin & Operations | Admin. et Exploit. des systèmes
Technology Services | Services technologiques
Informatics Branch | Direction de l'informatique
Maritimes Region, DFO | Région des Maritimes, MPO
E-Mail: boivinp_at_mar.dfo-mpo.gc.ca
<mailto:boivinp_at_mar.dfo-mpo.gc.ca>
-----Original Message-----
From: Daniel Curry [SMTP:dcurry_at_cgtime.com]
Sent: Wednesday, June 20, 2001 8:50 PM
To: Multiple recipients of list ORACLE-L
Subject: RE: OT - interviewing your
superior(fun
question)
I like the other fun question that was sent to me
privately.
What makes you better qualified than me, to do my
job?
Daniel Curry
Systems Administrator
CGtime, Inc.
625 Second Street
Suite 201
San Francisco, CA 94107
ph: 415-348-6516
fx: 415-348-6505
cell: 510-304-7889
-----Original Message-----
Sent: Wednesday, June 20, 2001 3:56 PM
To: Multiple recipients of list ORACLE-L
Subject: Re: OT - interviewing your
superior(fun
question)
Ok i'll throw one in for fun:
Are you willing to give me a 25% pay increase every
year
regardless
of
state of the company?
Joe
Daniel Curry wrote:
>
> I am in a position to interview candidates who
will
ultimately be
my
> boss.
>
> I am the net admin in a mixed Unix/Win/Linux
environment,
with
Oracle
> databases, but no DBA (very simple databases).
>
> My question is for 'example' questions to ask
these guys
to get a
full
> grasp of their management styles, political
abilities,
technical
> competencies, etc. Any suggestions would be
useful.
>
> Thanks.
>
> Daniel Curry
> Systems Administrator
> CGtime, Inc.
> 625 Second Street
--
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Performing Remote DBA Services, need some backup DBA
support?
For Sale: Oracle-dba.com domain, its not going cheap
but
feel free
to
ask :)
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Author: Mercadante, Thomas F
INET: NDATFM_at_labor.state.ny.us
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-- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Boivin, Patrice J INET: BoivinP_at_mar.dfo-mpo.gc.ca Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).Received on Thu Jun 21 2001 - 11:37:54 CDT
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