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Updated: 16 hours 23 min ago

Enabling the Mobile Workforce with Cloud Content and Experience - Part 6

Mon, 2017-04-03 06:00

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Following our discussion on social and mobile collaboration (if you haven't followed the series, here are my previous posts 1, 2, 3, and 5), we now discuss how we can complete the work cycle digitally, using our devices.

Ever needto get a contract signed quickly? Oracle Content and Experience Cloud makes iteasy to request a signature from anywhere.

The OracleContent and Experience Cloud's Application Integration Framework gives partnersan easy way to introduce custom document actions into the service. You’ll findextensions for 2 popular e-signature services, DocuSign (from Redstone) and HelloSign, in the Oracle Cloud Marketplace.

With theextension in place, all you need to do is browse to the contract you need signedand within the 'Actions' menu you will find custom actions introduced by thee-signature extension. You just tap on the custom action to request signatures.

You will beredirected to the e-signature service who will fetch the contract you needsigned and then let you decide:

  • Whoneeds to sign?
  • Wherethey need to sign?
  • Isthere a date required, perhaps there are paragraphs that need to be initialed?

Once youhave finished preparing the contracting you send it out for signing.

You can easily keep track of the signingstatus of the contract, A custom tab in the properties page lets you track thesigning status and then once the contract is signed a new version with all thesignatures gets returned.

So thereyou go, even if you are on the go you can get things signed.

Checkout our latest HOW TO video to see it in action:

You can always find Oracle Content and Experience Cloud mobileapp in both the AppStore and Google play.

Hope you’ve enjoyed these tips concerning our mobile apps. Nexttime will introduce some great new Digital Asset Management features.

Don’t have Oracle Content and Experience Cloud yet? You can starta free trial immediately. Visit https://cloud.oracle.com/content to get started onyour free trial today.



Enabling the Mobile Workforce with Cloud Content and Experience - Part 6

Mon, 2017-04-03 06:00

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Following our discussion on social and mobile collaboration (if you haven't followed the series, here are my previous posts 1, 2, 3, and 5), we now discuss how we can complete the work cycle digitally, using our devices.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

Ever need to get a contract signed quickly? Oracle Content and Experience Cloud makes it easy to request a signature from anywhere.

The Oracle Content and Experience Cloud's Application Integration Framework gives partners an easy way to introduce custom document actions into the service. You’ll find extensions for 2 popular e-signature services, DocuSign (from Redstone) and HelloSign, in the Oracle Cloud Marketplace.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

With the extension in place, all you need to do is browse to the contract you need signed and within the 'Actions' menu you will find custom actions introduced by the e-signature extension. You just tap on the custom action to request signatures.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

You will be redirected to the e-signature service who will fetch the contract you need signed and then let you decide:

  • Who needs to sign?
  • Where they need to sign?
  • Is there a date required, perhaps there are paragraphs that need to be initialed?

Once you have finished preparing the contracting you send it out for signing.

You can easily keep track of the signing status of the contract, A custom tab in the properties page lets you track the signing status and then once the contract is signed a new version with all the signatures gets returned.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

So there you go, even if you are on the go you can get things signed.

Check out our latest HOW TO video to see it in action:

Normal 0 false false false EN-US X-NONE X-NONE -"/> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

You can always find Oracle Content and Experience Cloud mobile app in both the AppStore and Google play.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

Hope you’ve enjoyed these tips concerning our mobile apps. Next time will introduce some great new Digital Asset Management features.

Don’t have Oracle Content and Experience Cloud yet? You can start a free trial immediately. Visit https://cloud.oracle.com/content to get started on your free trial today.



Enabling the Mobile Workforce with Cloud Content and Experience - Part 5

Thu, 2017-03-30 11:11

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Continuing on our ongoing series on making work life easier for the mobile employees (check out posts 1, 2, 3, 4 in this series), today we will focus on one of the key aspects of effective work - social collaboration.

Workplacecollaboration has become increasingly focused on chat in the past couple ofyears. A live chat service makes it easy for people to work together.

Oracle Contentand Experience Cloud already comes with Oracle Social Network features fullyintegrated in it so that team members can discuss a topic as a group, have richconversations about a file, or chat directly amongst themselves right fromtheir mobile devices. So my quick tip onhow to use key features of Oracle Content and Experience Cloud’s mobile app to driveeffective mobile collaboration this time round is about how super simpleit is to message your colleagues using Oracle Documents.

You can tapon conversations in the navigation bar to get a full view of all the differentconversations that are going on. It gives you a quick view of everything thatis being talked about. They are sorted by last updated so the most recent postsare front and center but you can also sort by unread if you want to make sureyou haven’t missed anything.

The person who posted last and what they said isshown to help make it easy to figure out who you need to reply to, just tap inthe conversation to participate.

Within the conversation view you can see who’s currently active and you have access to all ongoing threads within the conversation. You can reply to an existing thread or post a new message to start a new thread. For private side bar conversation with one of your colleagues, you can simply tap on their avatar to message them directly. You can use the "people list" to track everyone you most often need to communicate with. And, you can send them direct messages or access their profile for more contact information.

If someone messages you directly or flags you in a conversation, you will receive a mobile notification just as if someone had texted you so you can react to important requests in real time, even reply directly from the notification.As I stated earlier, it is super simple, why talk about your content using a separate service when the capability is built right in?

Check out our latest HOW TO video to see it in action:

You can always find Oracle Content and Experience Cloudmobile app in both theAppStore and Google play.

Hope you’ve enjoyed these tips concerning our mobile apps. Ithink I will we will discuss going paperless and even more mobile-friendly in the next go round.

Don’thave Oracle Content and Experience Cloud yet? You can start a free trialimmediately. Visit https://cloud.oracle.com/content  to get started on your free trialtoday.

Enabling the Mobile Workforce with Cloud Content and Experience - Part 5

Thu, 2017-03-30 11:11

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Continuing on our ongoing series on making work life easier for the mobile employees (check out posts 1, 2, 3, 4 in this series), today we will focus on one of the key aspects of effective work - social collaboration.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

Workplace collaboration has become increasingly focused on chat in the past couple of years. A live chat service makes it easy for people to work together.

Oracle Content and Experience Cloud already comes with Oracle Social Network features fully integrated in it so that team members can discuss a topic as a group, have rich conversations about a file, or chat directly amongst themselves right from their mobile devices. So my quick tip on how to use key features of Oracle Content and Experience Cloud’s mobile app to drive effective mobile collaboration this time round is about how super simple it is to message your colleagues using Oracle Documents.

You can tap on conversations in the navigation bar to get a full view of all the different conversations that are going on. It gives you a quick view of everything that is being talked about. They are sorted by last updated so the most recent posts are front and center but you can also sort by unread if you want to make sure you haven’t missed anything.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;} The person who posted last and what they said is shown to help make it easy to figure out who you need to reply to, just tap in the conversation to participate.

Within the conversation view you can see who’s currently active and you have access to all ongoing threads within the conversation. You can reply to an existing thread or post a new message to start a new thread. For private side bar conversation with one of your colleagues, you can simply tap on their avatar to message them directly. You can use the "people list" to track everyone you most often need to communicate with. And, you can send them direct messages or access their profile for more contact information.

If someone messages you directly or flags you in a conversation, you will receive a mobile notification just as if someone had texted you so you can react to important requests in real time, even reply directly from the notification.As I stated earlier, it is super simple, why talk about your content using a separate service when the capability is built right in?

Check out our latest HOW TO video to see it in action:

Normal 0 false false false EN-US X-NONE X-NONE -"/> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri",sans-serif;}

You can always find Oracle Content and Experience Cloud mobile app in both the AppStore and Google play.

Hope you’ve enjoyed these tips concerning our mobile apps. I think I will we will discuss going paperless and even more mobile-friendly in the next go round.

Don’t have Oracle Content and Experience Cloud yet? You can start a free trial immediately. Visit https://cloud.oracle.com/content  to get started on your free trial today.

Oracle OpenWorld 2017 - Call for Papers is now Live!

Thu, 2017-03-30 09:23
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 23.

Oracle OpenWorld 2017

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2017 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2017 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Oracle OpenWorld 2017 - Call for Papers is now Live!

Thu, 2017-03-30 09:23
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 23.

Oracle OpenWorld 2017

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2017 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2017 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Gartner Peer Insight: Please Write a Review!

Tue, 2017-03-28 08:55

Have you deployed an Oracle solution in the past 2 - 3 years? 

If so, why not share your experience and knowledge with others and write a review!

Did you know B2B technology purchase decisions are highly influenced by peers? 

  • In fact, peer input was ranked #1 when making a technology purchase decision by 85% of the respondents to an independent study.
  • By sharing your experience with Oracle products and services, not only can you provide valuable feedback to us, you can also help your peers in their technology decisions. 
So please go to the website below and write a review.  Thank you.

Gartner Peer Insight: Please Write a Review!

Tue, 2017-03-28 08:55

Have you deployed an Oracle solution in the past 2 - 3 years? 

If so, why not share your experience and knowledge with others and write a review!

Did you know B2B technology purchase decisions are highly influenced by peers? 

  • In fact, peer input was ranked #1 when making a technology purchase decision by 85% of the respondents to an independent study.
  • By sharing your experience with Oracle products and services, not only can you provide valuable feedback to us, you can also help your peers in their technology decisions. 
So please go to the website below and write a review.  Thank you.

Live Twitter Chat on Headless CMS – Mark Your Calendar!

Mon, 2017-03-27 10:29

You are invited! Have you heard the term "headless CMS" going around? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topic, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along!

And, if you have questions in mind you’d like to discuss, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar:

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20
  • Time: 10:00am PT / 1:00pm ET
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. We hope you'll join us!

Live Twitter Chat on Headless CMS – Mark Your Calendar!

Mon, 2017-03-27 10:29

You are invited! Have you heard the term "headless CMS" going around? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topic, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along!

And, if you have questions in mind you’d like to discuss, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar:

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20
  • Time: 10:00am PT / 1:00pm ET
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. We hope you'll join us!

HelloSign for Content and Experience Cloud Streamlines Crucial Document Processes in ...

Thu, 2017-03-16 13:12
Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

It’s no surprise that educational institutions use a lot of paper to keep their systems running smoothly. There are admissions forms, loan documents, grant paperwork, and many other documents that need to be signed regularly. 

Paper is slower to turnaround, and it can be really costly to manage. That’s why the educational institutions are turning to online signing solutions like HelloSign to remove the frustrations and challenges caused by paperwork. 

HelloSign and Content and Experience Cloud brings convenience to the admissions and financial aid process in schools and universities by streamlining the document signing process. Simply upload the document needed to be signed in Content and Experience Cloud, and use the HelloSign integration to request for signature. 

We have educational institutions using HelloSign for:  
  • Admissions
  • Permission Slips
  • Student Loan Documents
  • Financial Aid Documents
  • Procurement
  • Research Grants
The benefits of using eSignatures in education

Faster document turnaround time. 
Many documents requiring signatures in educational institutions have hard deadlines. These deadlines are important for students to be able to get their applications in, research proposals approved, or receive financial aid, among other things. This makes document completion not only important, but crucial for students to achieve their educational goals. 

HelloSign cuts out the manual effort associated with submitting paperwork for students, since they can fly through filling out their documents online. Students will be happier because they can get their paperwork in faster, and administrators will be happy that all their documents are electronically stored in a central location. 

Increased document accuracy. 
Dealing with thousands of students’ paperwork every year can also mean that paperwork sometimes comes back incomplete, illegible, or incorrect. It’s a pain and waste of time for administrators to request changes or corrections on such time sensitive documents. 

HelloSign improves document accuracy with features like data validation. Data validation gives schools the power to proactively protect against signer errors by setting rules for document fields. Offices processing the paperwork will get better, more useful data, and avoid having to sort through inaccurate data.

Improved student experience. 
Filling out paperwork isn’t fun for anyone. Documents get mixed up or even lost, making a stressful experience for students or offices managing the documents. 

Using eSignatures gives students a convenient signing experience when filling out important school-related documents. They can also sign from whatever device is most convenient for them: smartphone, tablet, or computer. When students can sign their documents from anywhere, they’re happier with the improved efficiency. 

Get started with HelloSign today

Interested in learning in more detail how HelloSign and the Content and Experience Cloud can help educational systems? Contact our sales team at oracle-sales@hellosign.com or your Oracle Account rep for a custom demo of our eSignature solution. 

HelloSign for Content and Experience Cloud Streamlines Crucial Document Processes in Educational Institutions

Thu, 2017-03-16 13:12
Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

It’s no surprise that educational institutions use a lot of paper to keep their systems running smoothly. There are admissions forms, loan documents, grant paperwork, and many other documents that need to be signed regularly. 

Paper is slower to turnaround, and it can be really costly to manage. That’s why the educational institutions are turning to online signing solutions like HelloSign to remove the frustrations and challenges caused by paperwork. 

HelloSign and Content and Experience Cloud brings convenience to the admissions and financial aid process in schools and universities by streamlining the document signing process. Simply upload the document needed to be signed in Content and Experience Cloud, and use the HelloSign integration to request for signature. 

We have educational institutions using HelloSign for:  
  • Admissions
  • Permission Slips
  • Student Loan Documents
  • Financial Aid Documents
  • Procurement
  • Research Grants
The benefits of using eSignatures in education

Faster document turnaround time. 
Many documents requiring signatures in educational institutions have hard deadlines. These deadlines are important for students to be able to get their applications in, research proposals approved, or receive financial aid, among other things. This makes document completion not only important, but crucial for students to achieve their educational goals. 

HelloSign cuts out the manual effort associated with submitting paperwork for students, since they can fly through filling out their documents online. Students will be happier because they can get their paperwork in faster, and administrators will be happy that all their documents are electronically stored in a central location. 

Increased document accuracy. 
Dealing with thousands of students’ paperwork every year can also mean that paperwork sometimes comes back incomplete, illegible, or incorrect. It’s a pain and waste of time for administrators to request changes or corrections on such time sensitive documents. 

HelloSign improves document accuracy with features like data validation. Data validation gives schools the power to proactively protect against signer errors by setting rules for document fields. Offices processing the paperwork will get better, more useful data, and avoid having to sort through inaccurate data.

Improved student experience. 
Filling out paperwork isn’t fun for anyone. Documents get mixed up or even lost, making a stressful experience for students or offices managing the documents. 

Using eSignatures gives students a convenient signing experience when filling out important school-related documents. They can also sign from whatever device is most convenient for them: smartphone, tablet, or computer. When students can sign their documents from anywhere, they’re happier with the improved efficiency. 

Get started with HelloSign today

Interested in learning in more detail how HelloSign and the Content and Experience Cloud can help educational systems? Contact our sales team at oracle-sales@hellosign.com or your Oracle Account rep for a custom demo of our eSignature solution. 

Dark Social Media: What is it and Why Should You Care?

Wed, 2017-03-15 11:51

How many times have you been surfing the web and found something interesting you wanted to share with someone? It could be an article on parenting you think your spouse should read, a recipe you think your mother would enjoy, a craft you want to try at your next girl’s night or a news release you think your team at work would find insightful. If you've ever copy and pasted a link from the web and sent it to someone via email, you've engaged in "Dark Social" (cue the creepy music and Darth Vader masks).

What is Dark Social?
Dark social is a term coined in 2012 by Alexis C. Madrigal, a senior editor at Atlantic.com, to refer to the social sharing of content that occurs outside of what can be measured by Web analytics programs. This mostly occurs when a link is sent via online chat or email, rather than shared over a social media platform, from which referrals can be measured. 

Why Should You Care?
No matter what industry or job role you’re in, it's important to know and understand where your social traffic is coming from and be able to measure it. With over 72% of content being shared through Dark Social (closed private communications such as emails, chats and mobile apps), there is a huge opportunity to significantly improve the ROI from social media and digital marketing initiatives. Data generated from Dark Social can be one of the most valuable sources of social insights, as it represents the genuine interests of sharers and their recipients.

What Next?
I'm sure many of you have participated in Dark Social before, but this may be the first time you are hearing it called by that name. Dark Social is too big to ignore and there are ways you can use it to your advantage. We invite you to view this infographic to learn more!

Dark Social Media: What is it and Why Should You Care?

Wed, 2017-03-15 11:51

How many times have you been surfing the web and found something interesting you wanted to share with someone? It could be an article on parenting you think your spouse should read, a recipe you think your mother would enjoy, a craft you want to try at your next girl’s night or a news release you think your team at work would find insightful. If you've ever copy and pasted a link from the web and sent it to someone via email, you've engaged in "Dark Social" (cue the creepy music and Darth Vader masks).

What is Dark Social?
Dark social is a term coined in 2012 by Alexis C. Madrigal, a senior editor at Atlantic.com, to refer to the social sharing of content that occurs outside of what can be measured by Web analytics programs. This mostly occurs when a link is sent via online chat or email, rather than shared over a social media platform, from which referrals can be measured. 

Why Should You Care?
No matter what industry or job role you’re in, it's important to know and understand where your social traffic is coming from and be able to measure it. With over 72% of content being shared through Dark Social (closed private communications such as emails, chats and mobile apps), there is a huge opportunity to significantly improve the ROI from social media and digital marketing initiatives. Data generated from Dark Social can be one of the most valuable sources of social insights, as it represents the genuine interests of sharers and their recipients.

What Next?
I'm sure many of you have participated in Dark Social before, but this may be the first time you are hearing it called by that name. Dark Social is too big to ignore and there are ways you can use it to your advantage. We invite you to view this infographic to learn more!

Content and Experience Cloud REST API Consolidation

Tue, 2017-03-14 11:20

Authored by Victor Owuor, Senior Director, Software Development, Oracle

You are probably aware of our efforts to rebrand Content and Experience Cloud platform to offer a cohesive application suite that allows convenient development of applications, which take advantage of our product offerings.  It is our intent to present a consolidated package of our feature set, abstracting away the different applications that comprise the Content and Experience Cloud product suite.   A consolidation of our REST API is a critical part of that effort.

In previous releases, the REST API was in two separate packages, one for “Social” and another for “Documents.”  That separation did not reflect the needs of our developers, who, for example, may need to obtain a conversation related to a document.  Another use case that spanned both of those packages is a developer that wants to embed a document in a conversation.  Those use cases are typical for developers and it is our goal to streamline the experience when write such applications.  Other developer documentation, such as documentation of the Sites SDK or the DOCS Application Integration Framework was also separate.   We have started making changes to the product and documentation to address those issues.


The first change is already evident in documentation for Content and Experience Cloud, shown below.   We now have a single landing page for developers that clearly lists the separate aspects of the developer interfaces that we offer.  For the REST API, we have a link for Content Management that includes the documentation for the DOCS REST API, and other content management API Calls.  We also have a link for Collaboration that includes the documentation for what was previously the Social REST API, and other Collaboration API calls. Additionally, the same landing page includes information about the JavaScript SDK for developing Sites and the Application Integration Framework for extending Documents.

The REST service end-points will be as follows:

  1. Content Management
    • Documents - /documents/api/…Collaboration
    • Social - /social/api/… 

We have plans to do additional work to make it easier to develop using the API.   The most important of those plans is our effort to harmonize the treatment of various common REST resources, such as people, groups, documents across the suite, which we hope to achieve later this year.   We are also working to harmonize the authentication and security model across all REST end-points in the same timeframe.

Please try the new REST API and documentation and share any feedback or reaction in the comments.

Content and Experience Cloud REST API Consolidation

Tue, 2017-03-14 11:20

Authored by Victor Owuor, Senior Director, Software Development, Oracle

You are probably aware of our efforts to rebrand Content and Experience Cloud platform to offer a cohesive application suite that allows convenient development of applications, which take advantage of our product offerings.  It is our intent to present a consolidated package of our feature set, abstracting away the different applications that comprise the Content and Experience Cloud product suite.   A consolidation of our REST API is a critical part of that effort.

In previous releases, the REST API was in two separate packages, one for “Social” and another for “Documents.”  That separation did not reflect the needs of our developers, who, for example, may need to obtain a conversation related to a document.  Another use case that spanned both of those packages is a developer that wants to embed a document in a conversation.  Those use cases are typical for developers and it is our goal to streamline the experience when write such applications.  Other developer documentation, such as documentation of the Sites SDK or the DOCS Application Integration Framework was also separate.   We have started making changes to the product and documentation to address those issues.


The first change is already evident in documentation for Content and Experience Cloud, shown below.   We now have a single landing page for developers that clearly lists the separate aspects of the developer interfaces that we offer.  For the REST API, we have a link for Content Management that includes the documentation for the DOCS REST API, and other content management API Calls.  We also have a link for Collaboration that includes the documentation for what was previously the Social REST API, and other Collaboration API calls. Additionally, the same landing page includes information about the JavaScript SDK for developing Sites and the Application Integration Framework for extending Documents.

The REST service end-points will be as follows:

  1. Content Management
    • Documents - /documents/api/…Collaboration
    • Social - /social/api/… 

We have plans to do additional work to make it easier to develop using the API.   The most important of those plans is our effort to harmonize the treatment of various common REST resources, such as people, groups, documents across the suite, which we hope to achieve later this year.   We are also working to harmonize the authentication and security model across all REST end-points in the same timeframe.

Please try the new REST API and documentation and share any feedback or reaction in the comments.

Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI

Mon, 2017-03-13 08:55
Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI
When: Tuesday, March 21st at 3:00 PM CT

WebCenter Content customers – now that Google has announced the discontinuation of their Google Search Appliance, are you looking for a proven, lower-cost alternative? 

Redstone has the solution for you!

During this live webcast, Redstone will provide an overview of our Distributed Index and Search UI solution.  We’ll demonstrate how your organization can seamlessly transition away from the GSA.  You’ll be able to provide your end users with a great search experience at a lower cost.

Additionally, you’ll hear from special guest Be The Match operated by the National Marrow Donor Program and their journey from the GSA to Distributed Index.

After the live demonstration, we’ll field questions from the audience.

Be The Match operated by the National Marrow Donor Program

  • Heather Helm, Product Owner/Business Sponsor
  • Andrew Chilson, Manager, IT Enterprise Application Systems

Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI

Mon, 2017-03-13 08:55
Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI
When: Tuesday, March 21st at 3:00 PM CT

WebCenter Content customers – now that Google has announced the discontinuation of their Google Search Appliance, are you looking for a proven, lower-cost alternative? 

Redstone has the solution for you!

During this live webcast, Redstone will provide an overview of our Distributed Index and Search UI solution.  We’ll demonstrate how your organization can seamlessly transition away from the GSA.  You’ll be able to provide your end users with a great search experience at a lower cost.

Additionally, you’ll hear from special guest Be The Match operated by the National Marrow Donor Program and their journey from the GSA to Distributed Index.

After the live demonstration, we’ll field questions from the audience.

Be The Match operated by the National Marrow Donor Program

  • Heather Helm, Product Owner/Business Sponsor
  • Andrew Chilson, Manager, IT Enterprise Application Systems

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter

Thu, 2017-03-09 13:48

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter
March 29th, 2017 | 1 PM EST

Too many companies still rely on legacy systems, or other outdated platforms, that are not capable of supporting the new demands of modern business.

Many companies are looking to embrace Cloud architectures to support traditional on premise applications. Devising strategies to upgrade existing applications and/or moving workloads to the Cloud can be daunting.

TekStream brings tribal knowledge of BEA WebLogic Portal, BEA AquaLogic User Interaction (ALUI), WebCenter Interaction (WCI), Plumtree, Stellent, Universal Content Management (UCM), Optika, Imaging and Process Management (IPM), and FatWire into one centrally manageable platform, Oracle WebCenter.

With many Oracle customers seeking upgrade strategies to Oracle WebCenter 12c, or devising new cloud architecture to reduce their infrastructure costs, TekStream provides you with options to ensure your success. As part of this TekTalk, we will address:
  1. How do I know if I need to upgrade?
  2. What are the upgrade options for 11g, 10g, and older to 12c?
  3. What are the options for on-prem upgrade?
  4. What are the options for upgrade and move from on-prem to Cloud?
  5. What are the options for moving from on-prem to Cloud and what tool sets are required?

'Upping' the Convenience Factor - Edit Files Directly from the Web

Wed, 2017-03-08 09:43

By: Marc-Andre Houle, Principal Manager, Product Management, Oracle Cloud Services

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As a product manager, I’m regularly collaborating with people both internal and external to my company. And as part of that collaboration, I’m regularly being asked to review, edit, and update files that were shared with me. What’s great about the Oracle Content and Experience Cloud is that it lets me collaborate easily on anything shared with me, and I can do that from any place, any device, and at any time.

But what if I’m not syncing a file or folder to my local machine? Or what if someone sent me a link to a file in a folder I don’t otherwise have access to, but wants me to make some edits? Oracle Content and Experience Cloud makes that easy too. Let me give a quick example of what that might look like.

Imagine Amy is working on a report and wants me to add some information. What will normally happen is Amy will add a few comments or annotations to the file in the related conversation, then flag me on the relevant comments. That will send me an email notification or a pop-up alert prompting me to review the file and make edits.

Like everyone else, the first thing I do after reading the email or seeing the notification is click on the link. That, of course, launches the browser and brings me to the file in the cloud. From there, I can clear Amy’s flag, read her comments, reply to each, and add my own annotations.

At this point, I need to make edits to the file. If I had that file synced locally, I could certainly navigate to the file in Windows Explorer or in the Mac Finder. But it’s far easier for me to click the “Edit” button and let Oracle Content and Experience Cloud do the heavy lifting for me.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The first time I use the “Edit” feature, I am warned that the Desktop Sync Client needs to be installed. However, if it’s already installed, it is not necessary for it to be running at the time; the client will launch automatically.

The file I want to edit will then be downloaded to my local machine and a download progress appears. Behind the scenes, a temporary folder is created locally on my machine and the file is downloaded to that folder.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The Desktop Sync Client will then automatically launch the default application for that file type to edit the file. For example, a .docx file will open in Microsoft Word, a .pptx file will open in Microsoft PowerPoint, etc.

Once I’m finished making my edits, I can save or close the file, and the file automatically get synced back to the cloud. Versioning is also handled automatically, so the edits will appear as a new version on the file.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

When I go back to the browser, I will see the new version with all my edits. It’s then easy for me to post a comment in the related conversation and then flag Amy so she can get a notification that my changes were made.

Don’t have Oracle Content and Experience Cloud Service yet? Then, I highly recommend getting started with a free trial version available at https://cloud.oracle.com/content to see how you can now drive content and social collaboration anytime, anywhere and on any device.

What is Oracle Content and Experience Cloud, you ask? Well, you will be hearing a lot more about it over the next few weeks so stay tuned but in the meantime, if you are no stranger to Oracle Documents Cloud Service then you are already in the know...

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