Marshall wrote:
> Bob Badour wrote:
>
>>I have not thought about the problem enough to know what it would look
>>like. The problems of html are many and largely depend on one's point of
>>view: graphic designers will list one set of problems, authors another
>>set, usability professionals another set, programmers yet another set,
>>and users, who experience many of the problems, generally lack the
>>ability to articulate any problems at all.
>
> I agree in almost every particular. However please allow me to
> introduce
> one refinement on what you say
>
> In the strictest sense, it would not quite be right to say that users
> lack the ability to articulate any problems at all. I have repeatedly
> observed that when the UI is not meeting there needs for whatever
> reason, and they lack the insight to know why, they will complain
> about the colors.
>
> Etc. etc.
LOL On the web, they will just go somewhere else. It doesn't help
matters that so many websites treat their users like an enemy to drive away.
Received on Thu Jul 06 2006 - 11:07:44 CDT
