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Re: A tale of duplicates

From: Marshall Spight <mspight_at_dnai.com>
Date: Sat, 09 Oct 2004 16:07:17 GMT
Message-ID: <V0U9d.150881$wV.76545@attbi_s54>


"Kenneth Downs" <firstinit.lastname_at_lastnameplusfam.net> wrote in message news:vam8kc.q5v.ln_at_mercury.downsfam.net...
> Laconic2 wrote:

> [war stories.]

My wife used to work in Operating System Suport for a major mini manufacturer. Sometimes she worked the phones.

Once this guy called in with a problem installing a new rev of the O/S. Understand, this was not a desktop computer but a fills-a-room computer, with (normally) a dedicated on-site support staff, its own climate controlled room, etc.

The O/S upgrade "didn't work." So she goes through all the common problems: existing version, new version, what applications are you running, are you putting the floppies in the correct orientation. (I think these were 5" or 8" floppies.)

The guy is getting frustrated, and at some point he just bursts out: "And another thing. I don't know why you sent me ten of these floppy things. I couldn't fit more that five of them in."

He had tried to insert *all* of the floppies in the drive at once, and wedged in five of them. Ultimately the field service guy determined the floppy drive had been destroyed in the process.

Marshall Received on Sat Oct 09 2004 - 11:07:17 CDT

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