help: 9iAS has "500 Internal Server Error"

From: Kaidi <kzhao_at_cs.uic.edu>
Date: 20 Nov 2002 20:48:55 -0800
Message-ID: <6f054532.0211202048.6be2ad57_at_posting.google.com>


Hi friends,
I get an "500 Internal Server Error" error while trying to configure DAD and can not figure out the reason. The situation is as below, thanks in advance for any help (the following statement seems a little bit long, but I want to express the exact things I have done so as to facilate the problem-tracking).
Thanks.

  1. PC, with WindowsXP Professional.
  2. Install Oracle 9i 9.2 (I can see this when connect to it using sqlplus): Connected to: Oracle9i Enterprise Edition Release 9.2.0.1.0 - Production With the Partitioning, OLAP and Oracle Data Mining options JServer Release 9.2.0.1.0 - Production Everything of the 9i DB seems OK.
  3. Install 9iAS version 2 into ANOTHER oraclehome different from the DB (and folder in disk: c:\Ora9iAS). The GUI installation gives no error.
  4. I configured iAS's tnsnames.ora, and verified that I can use the SQLPLUS that comes with iAS to connect to the DB without problem.
  5. I connect to the DB as sys and installed the "owaload.sql" package as described in the "mod_plsql guide". Its log has no error.
  6. I go to the http://hostname:1810 (after the iAS installation, it tells me this address), login using ias_admin, because I want to use plsql, so I click the "HTTP Server" link, and click the "PL/SQL Properties" at the lower right buttom, and at the "DAD status" section, I click the "Create". It comes to the page of "Create DAD: DAD Type". Then no matter I select the "Portal" or "General" and click "Next", the IE (ver 6) will give the following error:
    ****(begin of what I see on screen)*****
    500 Internal Server Error java.lang.NullPointerException at oracle.webdb.monitoring.hawkeye.MonitoringControl.getBean(Unknown Source) at oracle.webdb.monitoring.hawkeye.MonitoringControl.handleGoto(Unknown Source) at oracle.webdb.monitoring.hawkeye.MonitoringControl.handleEvent(Unknown Source) at oracle.sysman.emSDK.eml.svlt.PageHandler.handleRequest(PageHandler.java:281) at oracle.sysman.emSDK.eml.svlt.EMServlet.myDoGet(EMServlet.java:649) at oracle.sysman.emSDK.eml.svlt.EMServlet.doGet(EMServlet.java:224) at oracle.sysman.eml.app.ConsoleSN.doGet(ConsoleSN.java:71) at oracle.cabo.servlet.BajaServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:283) at javax.servlet.http.HttpServlet.service(HttpServlet.java:336) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59) at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].server.http.HttpRequestHandler.run(HttpRequestHandler.java:243) at com.evermind[Oracle9iAS (9.0.2.0.0) Containers for J2EE].util.ThreadPoolThread.run(ThreadPoolThread.java:64)

****(end of what I see on screen)*****

7) I noticed in the c:\program file\oracle\Inventory\logs, there are two file that contains some error (from the file time, I think it is generated while I install the iAS, but the GUI installer did not tell me any error.)
one file is: "oraInstall2002-11-20_08-37-45PM.err", its content is:
****(begin of file)********************************************
java.lang.NoSuchMethodException

	at java.lang.Class.getMethod0(Native Method)
	at java.lang.Class.getMethod(Unknown Source)
	at oracle.sysman.oii.oiif.oiifb.OiifbWizChainDlgElem.setDialogProperties(OiifbWizChainDlgElem.java:980)
	at oracle.sysman.oii.oiif.oiifb.OiifbWizChainDlgElem.doOperation(OiifbWizChainDlgElem.java:645)
	at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:140)
	at oracle.sysman.oii.oiis.OiisCompContext.doOperation(OiisCompContext.java:808)
	at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:116)
	at oracle.sysman.oii.oiic.OiicCompsWizEngine.doOperation(OiicCompsWizEngine.java:172)
	at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:116)
	at oracle.sysman.oii.oiic.OiicInstallSession$OiicSelCompsInstall.doOperation(OiicInstallSession.java:847)
	at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:140)
	at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:519)
	at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:177)
	at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:116)
	at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:349)
	at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:628)

*(end of file)(the above error repeated 4 times in the

file.)***************************************
another file is: "oraInstall2002-11-20_08-37-45PM.out", it contains:
***(begin of file)************************************
CALL INTO REGISTRY.....
DLL TO LOAD = C:\DOCUME~1\kdzhao\LOCALS~1\Temp\OraInstall2002-11-20_08-37-45PM\nmew32rg.dll DLL LOADED
Unable to find EM location in the registry : RegQueryValue failed REGISTRY VALUE = null
OiilNativeException is thrown
CALL INTO REGISTRY.....
Unable to find EM location in the registry : RegQueryValue failed REGISTRY VALUE = null
Method tried to invoke is setHost
Method tried to invoke is setPort
Method tried to invoke is setSSOStatus
Method tried to invoke is setValidation
CALL INTO REGISTRY.....
Unable to find EM location in the registry : RegQueryValue failed REGISTRY VALUE = null
OiilNativeException is thrown
toLoad is C:\DOCUME~1\kdzhao\LOCALS~1\Temp\OraInstall2002-11-20_08-37-45PM\ocxReg.dll CALL INTO REGISTRY.....
REGISTRY VALUE = c:\Ora9iAS
CALL INTO REGISTRY.....
REGISTRY VALUE = c:\Ora9iAS
**(end of file)***********************************

8) I noticed that on the same PC, some one has the MS IIS running. I shut it down, but the above error still comes.

Anyone has any ideas? Thanks a lot for your kind help. Received on Thu Nov 21 2002 - 05:48:55 CET

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