Re: Why no patches available from Oracle's ftp/www server ?

In article <DyLt19.1zL_at_csc.liv.ac.uk>, Richard Lloyd <rkl_at_csc.liv.ac.uk> writes
>
>I haven't found patches for software yet, but www.oracle.co.uk do a fine
>job supporting UK customers - an excellent search database for bug reports
>for example. A shame they wreck it all by totally username/password-protecting
>the site (even the home page !). I've sent e-mail to the webmaster there
>asking if they can a) move the username/password check a level down so at
>least people can view a home page if nothing else and b) put patches on the
>site.
>
>Oh, I got my username/password to it via the UK Oracle Response Centre
>(sent via snail mail with a manual about the telnet interface to it !!!!).
>

A user name and password is available to all customers with a support contract.

This service has been available for years. It used to be called OCIS (Oracle Online Information Service) and used a dialup forms interface. It was extremely tedious to use.

-- 
Jim Smith
Oracle DBA                                           Deutsche Morgan Grenfell