Billing and ICS Project Manager
Date: 1996/09/16
Message-ID: <01bba41a.176635e0$ce629dcc_at_rachel.wafirm.com>#1/1
***AT & T WIRELESS SERVICES***
*POSITION: IS - Billing and ICS Project Manager
*LOCATION: Kirkland, Washington
*REFERENCE NUMBER: JO531
*TYPE: Full Time
*DESCRIPTION:
Manage and process and related system change projects to support
operations process improvements.
Develop a cost benefit analysis for any change and process improvement
identified by the Operations Analyst, the Billing Managers, or any other
customer of Billing and ICS.
Develop a project plan using the standard document format to support the
change, and gather requirements for the system modifications that support
the change.
Document requirements for the systems modifications that support the
change.
Work with the IS during the development phase and assist implementations
of new processes and system enhancements.
Represent the interests of Billing and ICS Company-wide projects between
IS and AT&T Wireless Services, Inc. offices, regions, and departments.
Participate in project meetings to identify impacts of new services on
billing, discuss alternatives, and define business needs to present to IS
for review and management.
Communicate billing business needs and objectives to the IS team to be
included in the requirements.
Review and approve billing requirements and ensure successful
implementation of new enhancements into the existing billing process.
Represent billing and ICS business needs of AT&T Wireless Services, Inc.
to our vendors and IS department.
Participate in client committees and meetings as needed; Serve as subject
matter expert for billing and roaming.
*REQUIREMENTS:
Minimum 2 years experience working with one or more of our billing
vendors, or similar experience. (Internal candidate preferred).
Proven project management skills in planning, task management,
implementations, cost benefit analysis, project closure, review and
success measurement.
Excellent oral and written communications skills, detail oriented;
well-developed organization, project management, and interpersonal
skills.
In depth knowledge of cellular, cellular billing, and one or more cellular
customer information/billing systems.
Please send your resume to:
AT&T Wireless Employment Services;
Attn: JO,
2 Nickerson, Courtyard Suite;
Seattle, WA 98109
Reference #: (JO531)
FAX (206) 284-8844 Or, you may respond by email to "racheli_at_wafirm.com". Received on Mon Sep 16 1996 - 00:00:00 CEST