Re: Oracle's bad business practices

Shafik A. Mahomad (smahomad_at_mail.telepac.pt) wrote:
: In message <1996Aug5.182748.24831_at_hrbicf> - mmm_at_icf.hrb.com (MAX M.
: MAGLIARO)5 Aug 96 18:27:48 EST writes:
: :>
: :>> Welcome to the world of "Obstacle" as some of us refer to Oracle. Wait until
: :>> you try using the phone support or try to enroll in a class. This is not
 

: Eh Eh ! Didn't know that one :)
:
 

: :>The bug database included all the exchanges between
: :> the analysts and the customer call-backs, and on many of them,
: :> they end with remarks like "cannot duplicate the problem here...
: :> TAR closed", or worse, they trail on and on with remarks about
: :> the different approaches tried (none of which solve the problem)
: :> and then suddenly... nothing. Some of these bugs were 2 years
: :> old and were still not closed. They simply forgot about them...
: :> either because the customer gave up and learned to live with it or
: :> found their own work-around.
: :>
 

: Wow ! So glad to know I'm not alone ...

: ..Shafik.Mahomad.......................................................
: .......................................................................
: ..Information Systems Consulting......................Lisbon, Portugal.
: ......smahomad_at_mail.telepac.pt................The Thrill of Discovery..

 What about having to re-write your entire application when they  come out with a major release.
Forms2.3 to Forms3.0 major application conversion. Forms3.0 to Forms4.5 major application conversion. How do Oracle users put up with this? It this job security or what.

Thomas Pon                         Voice: (916) 757-8822
UC Davis IT-IR                       Fax: (916) 757-8778
Davis, CA 95616                   E-Mail: sztpon_at_peseta.ucdavis.edu